BMC’s Yawkey building doors are now closed as an entrance as part of our ongoing efforts to enhance our campus and provide you with the best clinical care.

All patients and visitors on our main campus must enter our hospital via Shapiro, Menino, or Moakley buildings, where they will be greeted by team members at a new centralized check-in desk before continuing to the hospital. We are excited to welcome you and appreciate your patience as we improve our facilities.

About The Program

MassHealth pays for healthcare for certain low- and medium-income people living in Massachusetts. MassHealth offers healthcare benefits directly or by paying part or all of your health insurance premiums.

Service Offerings

MassHealth offers the following coverage types:

  • MassHealth Standard
  • MassHealth CommonHealth
  • MassHealth Family Assistance
  • MassHealth Basic
  • MassHealth Essential
  • MassHealth Prenatal
  • MassHealth Limited
  • MassHealth Senior Buy-In
  • MassHealth Buy-In

Populations Served

MassHealth serves the following groups of people:

  • Families with children under age 19
  • Children under age 19
  • Pregnant women
  • People out of work for a long time
  • Disabled people
  • Adults who work for a qualified employer
  • People who are HIV positive
  • Certain people aged 65 or older who are caretaker relatives of children under 19 or who are disabled and are working 40 or more hours a month
  • People aged 65 and older who are living at home
  • People of any age who need long-term-care services

Eligibility Criteria

Eligibility criteria vary by coverage type. If you are eligible, you will receive the most complete coverage you qualify for.

Application Process

For families, pregnant women, and people under age 65:

Call the MassHealth Customer Service Center at 800-841-2900 or 800-497-4648 (TTY) to request a Medical Benefit Request (MBR).

Submit the completed application to:

MassHealth Enrollment Center
Central Processing Unit
P.O. Box 290794
Charlestown, MA 02129-0214

For people aged 65 and older and people of any age who need long-term-care services:

Call the MassHealth Customer Service Center at 800-841-2900 or 800-497-4648 (TTY) to request a MassHealth Application (MHA) for Seniors and People Needing Long-Term-Care Services.

Individuals of any age who reside or wish to reside in a long-term-care facility must complete the Long-Term-Care Supplement of the MassHealth Application.

For help completing the application forms, call the MassHealth Enrollment Center at 888-665-9993 or 888-665-9997 (TTY).

Contact Information

MassHealth Customer Service Center: 800-841-2900 or 800-497-4648 (TTY)

Office Hours

Monday to Friday, 9 AM to 5 PM

Privacy Policy

Notice of Privacy Practices

This information is provided in part by MassHealth and