We are currently experiencing significant overcrowding in the Emergency Department. Only one visitor is allowed at this time in order to keep our staff, patients and their loved ones safe. Depending on patient volume, we may at times need to limit all visitors, at the discretion of the care team, and with very few exceptions.
If you are having an emergency, please call 911.

BMC offers state of the art emergency care in an equitable and compassionate manner. We offer in person or web-based interpreter services for over 150 languages. If you have medical questions, please call your primary care doctor, or you may come to the Emergency Department to be seen. We are not able to give medical advice over the phone.

The Emergency Department at Boston Medical Center

The Emergency Department (ED) at Boston Medical Center provides 24/7 cutting-edge, comprehensive, team-based emergency medical care. Located in the heart of Boston’s historic South End, we offer a full complement of surgical and subspecialty consult services.

Boston Medical Center is the largest and busiest provider of trauma and emergency services in New England. Our Emergency Department serves more than 130,000 patients each year and is a national model of excellence in emergency medicine. We have a specialized pediatric emergency department staffed by board certified pediatricians and pediatric emergency medicine specialists. Our team consists of experienced emergency medicine attending physicians, advanced practice providers, emergency medicine residents, Emergency nurses, patient care techs, mental health specialists, social workers and case managers.

Read a message from the department chair


Partner with our community to deliver exceptional, accessible, and equitable emergency care, while aspiring to eliminate preventable injury and disease


The Boston Medical Center Emergency Department provides compassionate, culturally humble, and sensitive high-quality acute care to our patients while addressing the biopsychosocial needs of our diverse population, training the leaders of tomorrow, and advancing health outcomes in our community through scholarship and advocacy.

Diversity Statement

The BMC ED strives to achieve health equity, racial and social justice, and departmental diversity. As a team, we work to create and foster an inclusive and safe environment. We celebrate diversity in our patients, staff, faculty, trainees, and our surrounding community, including but not limited to all genders, races, ethnicities, languages, sexual orientations, religions, socioeconomic backgrounds, health status, country of origin, and abilities. Using education, research, and advocacy, we work to address and alleviate acute medical and social health disparities. Additionally, we take aim at upstream structural drivers of health to impact deep-rooted threats to equity.

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Specialty Clinics

Acute Care and Trauma Surgery

The BMC Trauma Center has a reputation as one of the country's finest centers. Verified by the American College of Surgeons as a Level I adult trauma center, BMC provides the highest level of care to patients with serious, life-threatening injuries.

Pediatric Emergency Medicine

The Division of Pediatric Emergency Medicine is part of the Department of Pediatrics at Boston Medical Center and Boston University Chobanian & Avedisian School of Medicine.

Psychiatry Emergency Services

This standalone unit within Boston Medical Center’s Emergency Department evaluates and treat adults, children, and adolescents with emergency psychiatric needs.

Programs and Services

Project ASSERT

Project ASSERT (Alcohol and Substance Use Services, Education, and Referral to Treatment) provides screening and brief intervention to patients in BMC's Emergency Department. Project ASSERT's team members counsel patients whose alcohol and/or drug use was directly and indirectly implicated in their need for emergency services.

Faster Paths to Treatment

Faster Paths to Treatment, is BMC’s substance use disorder urgent care program. It is a judgment-free home for people suffering with addiction. Staff members help individuals overcome their addiction by rapidly evaluating, motivating, and referring patients with substance use disorders to a network of care, including inpatient and outpatient detox, treatment, and aftercare services.

Grayken Center Clinical Resources

At Boston Medical Center, we recognize that one size doesn’t fit all when it comes to addiction treatment. BMC has developed tailored treatment programs that meet patients where they are, be it in an office or on the street. All of our programs emphasize evidence-based treatments.

Violence Intervention Advocacy Program

Boston Medical Center's Violence Intervention Program (VIAP) responds to all violent penetrating injuries (gunshot or stab wounds) admitted to the Emergency Department. Since 2006, VIAP has worked to guide victims of community violence through physical and emotional recovery using a trauma-informed approach to care. VIAP provides crisis intervention, mental health services, ongoing case management on an array of basic needs and individual goals, family support services, and more.

Our Team


Gabriela Guez, MD

Emergency Medicine Physician

Special Interests

Emergency Medicine, Medical Education

Gabrielle A Jacquet, MD

Emergency Medicine Physician

Special Interests

Health Equity, Global Health, Limited English Proficiency, Medical Education

Gina M Lopez, MD

Primary Care Physician

Special Interests

Trauma informed care, complex care delivery and workplace safety

Zayir Malik, MD

Emergency Physician

Special Interests

pain management, medical education

Kerry K McCabe, MD

Emergency Medicine Physician

Special Interests

emergency and trauma care

Andrew Mittelman, MD

Emergency Physician

Special Interests

Resident/Trainee education, Resident burnout and attrition, resuscitation leadership, post-exposure prophylaxis

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Kevin M Ryan, MD, MBA

Emergency Medicine Physician

Special Interests

Emergency Medicine, EMS, Emergency Preparedness, Drowning

Jeffrey I Schneider, MD

Emergency Medicine Physician, Associate Chief Medical Officer

Special Interests

Graduate medical education, wellness and vitality

Stephanie N Stapleton, MD

Emergency Medicine Physician

Special Interests

Airway interventions, care of the ventilated patient

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Laura A Welsh, MD

Emergency Medicine Physician

Special Interests

Arrhythmia, occlusive myocardial infarctions, women's health, airway managment

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Nurse Practicioners

Nancy Connors

Physician Assistants

Mark DeLeo

Isabel Hardy

Greg Howarth

Brooke Kent

Alicia Pavadore

Mara Swartzentruber

Thomas Connor

Provider Resources

The Clinical Training Center at Boston Medical Center

The Clinical Training Center is an American Heart Association Training Center that provides the highest quality educational programs and support to the Faculty and Staff of BMC, other facilities Healthcare Providers, and to the Community.


Boston Medical Center is a non-profit 501(c)(3) organization, and all donations are tax deductible. If you have any questions about giving, please call Our Development Office at 617.638.8990 or email philanthropy@bmc.org.

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Department News

Research Overview

The Emergency Department is continually engaged in a wide array of clinical research relevant to our patient population. Topic areas include opioid use disorder, infectious disease management, and use of interpreter services, among many others.

Residency and Fellowship Information

Residency Information

We offer a PGY1-4 Emergency Medicine Residency Program, with 14 residents per year. As an independent academic department at Boston University School of Medicine, our EM program is a respected leader among clinical departments.

If you are a medical student interested in applying for a rotation, or to our residency program, go to https://www.bumc.bu.edu/emergencymedicine/clerkships/

Fellowship Information

We offer fellowships in EMS Administration, Ultrasound, and Global and Local Health Equity.

Instagram Takeover

Have you ever wondered what life is like for a BMC Emergency Medicine resident?

Dr. Jessica Faiz takes us through a day in her life and shows us a behind-the-scenes look!

Boston Medical Center Instagram page

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