MyChart Functionality & Access Class Differences

Use the table below to review what types of information and features are available in MyChart, as well as what information any proxies for patients will be able to see.

Different Types of MyChart Access

Patients viewing their own MyChart accounts will have access to the most information and functionality currently available for managing their care. Proxies, in general, will have a more limited view into any linked patient's MyChart account. There are three common types of proxy relationships in use at Boston Medical Center: Adult-Child Proxy, Adult-Teen Proxy, and Adult-Adult Proxy. See below for an overview of the different types of MyChart access.

Relationship Overview
Patient Access Default Functionality Available to MyChart Account Holders
Adult-Child Proxy (0-12) MyChart access for all patients aged 0 years to 12 years, 364 days is via
a guardian accessing patient data as a proxy with Adult-Teen Proxy
Access. No login is provided to the patient at this time. This proxy
relationship automatically rolls over to Adult-Child Proxy Access on the
patient's 13th birthday.
Adult-Teen Proxy (13-17) Patients aged 13 years to 17 years, 364 days may designate an account
proxy. If they do, the proxy receives this limited access. This proxy
relationship expires automatically on the patient's 18th birthday. 
Adult-Adult Proxy Adults may designate another adult who can access information available in MyChart. The minimum age requirement for this access is 18, and there is no maximum.


Information and Functionality Available

Below is a list of MyChart functionality available to patients and their proxies. A green check indicates that that functionality is available.

Relationship Patient Access

Adult-Child Proxy

Adult-Teen Proxy

Adult-Adult Proxy
Patient Access
Happy Together (ability to link MyChart accounts from multiple organizations) yes yes yes yes
Share Everywhere (one time access code allowing medical professionals to view patient data) yes      
Messaging and Communication
Inbox yes yes   yes

View/send messages
*Medical Advice Messages only

yes yes*   yes*
Request prescription refill yes yes   yes
View patient letters yes yes   yes
Visits - Scheduling and Appointments
View upcoming appointments, admissions, and procedures yes yes   yes
Schedule/cancel appointments (live in selected departments for some visits) yes yes   yes
View past visits and clinical notes yes yes   yes
eCheck-In (live in selected departments) yes yes   yes
Health/Clinical Features
View patient care team yes yes   yes
View plan of care yes yes yes yes
View and update health issues/conditions, medical history, and allergies yes yes   yes
View test results yes yes   yes
View medications and request refills yes yes   yes
View preventative care reminders and immunization history yes yes yes yes
View and request records from HIM yes      
View and complete questionnaires yes yes   yes
COVID-19 status yes yes   yes
Billing and Insurance
View and pay bills yes yes   yes


**Please rotate your screen to view a table showing access details by proxy type.**