Campus Construction Update

Starting September 14, we’re closing the Menino building lobby entrance. This, along with the ongoing Yawkey building entrance closure, will help us bring you an even better campus experience that matches the exceptional care you've come to expect. Please enter the Menino and Yawkey buildings through the Moakley building, and make sure to leave extra time to get to your appointment. Thank you for your patience. 

Click here to learn more about our campus redesign. 

Boston Medical Center and WellSense Health Plan

This site provides off-site access to frequently used tools and applications for employees of Boston Medical Center and WellSense Health Plan. If you have any questions, please contact the BMC Service Desk at 617.414.4500 or submit a ServiceNow ticket.

Click here for Help Desk Downloads.

Submit a ServiceNow Ticket Password Reset

Good Samaritan and St. Elizabeth's

Good Samaritan and St. Elizabeth's employees should visit the BMCHS Employee Hub to access key links and information, including your email, timecard, company announcements, and FAQs. If you have any questions, please contact the BMC Service Desk at 617.414.4500 or submit a ServiceNow ticket.

Visit Your Employee Hub

Clinical Tools

Clinical Applications

Access to Epic and select other clinical applications. Note: If you use a personal or non-BMC device (PC/Mac) to connect to BMC Citrix applications, you need to upgrade the Citrix Receiver to Citrix Workspace App.

Clinical Applications

THRIVE Directory

An online platform used to submit and track referrals to programs and resources that address our patients' social needs

THRIVE Directory

CPN Web

CPN Web access. Note: you will need to have the Imprivata ID app installed on your smartphone and be enrolled in Imprivata Enrollment in Citrix.

CPN Web

BMC OptiLink Access

Access to BMC Kronos OptiLink for the Nursing Department

BMC OptiLink Access

Qventus

Platform for automating patient flow

Qventus

Administrative Tools

Workday

Employee self-service tool for access to contact and personal information. View and make updates to items such as address/phone numbers, benefit elections, and payroll information.

Workday

Kronos

Tool for time capture, scheduling, accruals, absent time management, and other time-related information

Kronos

BMC Email

Access to BMC webmail via mail.bmc.org. Check your BMC email, set away messages, and view your contacts and calendars.

BMC E-Mail

BMC Health System Employee Hub

Where employees at Good Samaritan and St. Elizabeth's can find everything they need to make their day run smoothly, from the latest system-wide announcements to key links

BMCHS Employee Hub

Facilities Work Requests

Submit a facilities service request for maintenance, housekeeping, moving, and more

Facilities Requests

Occupational Health Employee Health Portal

Access to Enterprise Health, the Occupational Health employee health portal

Employee Health Portal

Infor

Cloud-based financial software for financials, supply chain, and grant management

Infor

PolicyTech

BMC's policy and procedures platform

PolicyTech

COI-Smart Access

BMC's web-based conflict of interest disclosure system

Col-Smart Access

RingCentral Phone

Web access to your phone extension

RingCentral