Boston Medical Center and WellSense Health Plan
This site provides off-site access to frequently used tools and applications for employees of Boston Medical Center and WellSense Health Plan. If you have any questions, please contact the BMC Service Desk at 617.414.4500 or submit a ServiceNow ticket.
Click here for Help Desk Downloads.
Submit a ServiceNow Ticket Password Reset
BMC Brighton and BMC South
BMC Brighton and BMC South employees should visit the BMCHS Employee Hub to access key links and information, including your email, timecard, company announcements, and FAQs. If you have any questions, please contact the BMC Service Desk at 617.414.4500 or submit a ServiceNow ticket.
Clinical Tools
Clinical Applications
Access to Epic and select other clinical applications. Note: If you use a personal or non-BMC device (PC/Mac) to connect to BMC Citrix applications, you need to upgrade the Citrix Receiver to Citrix Workspace App.
THRIVE Directory
An online platform used to submit and track referrals to programs and resources that address our patients' social needs
CPN Web
CPN Web access. Note: you will need to have the Imprivata ID app installed on your smartphone and be enrolled in Imprivata Enrollment in Citrix.
BMC OptiLink Access
Access to BMC Kronos OptiLink for the Nursing Department
On campus: click here to access Kronos-Optilink.
Off campus: please connect to the BMC network or VPN before accessing
Administrative Tools
Workday
Employee self-service tool for access to contact and personal information. View and make updates to items such as address/phone numbers, benefit elections, and payroll information.
Pro WFM
Used by BMC, Clearway Health, and WellSense
Tool for time capture, scheduling, accruals, absent time management, and other time-related information
Kronos
Used by BMC Brighton and BMC South
No longer available for BMC, Clearway Health, and WellSense
BMC Email
Access to BMC webmail via mail.bmc.org. Check your BMC email, set away messages, and view your contacts and calendars.
BMC Health System Employee Hub
Where employees at Good Samaritan and St. Elizabeth's can find everything they need to make their day run smoothly, from the latest system-wide announcements to key links
Facilities Work Requests
Submit a facilities service request for maintenance, housekeeping, moving, and more
Occupational Health Employee Health Portal
Access to Enterprise Health, the Occupational Health employee health portal
BMC Public Safety Telestaff
The Department of Public Safety's scheduling tool