IT Help Desk

Instructional Materials

Accessing Clinical Applications via MyBMC.org

Other

Instructions for Connecting to a Network Drive using Mac OS X (PDF)

Haiku and Canto

What Are Haiku and Canto?

Haiku and Canto are Epic’s mobile applications, which are designed to give providers Electronic Health Record (EHR) access outside the clinic or hospital. Haiku and Canto are designed to increase a provider’s opportunities to provide care.

Functionality includes the ability to review a patient’s chart, respond to inbox messages, prescribe medications, take clinical photos, and document notes.

Use of Haiku and Canto is optional/supplemental. Their availability is intended to enhance overall physician/provider experience.

You can read more about Haiku and Canto on the Hub (BMC intranet — requires VPN login).

General information about setup and use of mobile devices for BMC applications can be found on the Hub page IT Services > Mobile Devices (BMC intranet — requires VPN login).

Haiku and Canto Setup

Use of Haiku and Canto must be deployed through Intune, a mobile device management application that adds an extra layer of security to your personal device so that it complies with BMC security policies and allows you access to the BMC-MDM wifi network.

If you have any questions about Intune, please call the IT Service Desk at 617.414.4500.

Please follow the steps below to install Intune and configure Haiku/Canto.

Haiku/Canto for iOS

Prerequisites

Follow these instructions, which are applicable to both personal mobile devices and BMC-issued devices:

Enroll an iPhone with Intune Company Portal (BMC intranet — requires VPN login)

Enrollment Process

From your iPhone or iPad, download Haiku and/or Canto from the App Store:
1. Epic Haiku & Limerick—iPhone and Apple Watch
2. Epic Canto—iPad Only
From your phone, click the appropriate hyperlink to configure Haiku or Canto:
1. To configure Haiku for BMC access: Click from your phone or mobile device
2. To configure Canto for BMC access: Click from your iPad
At this point, Haiku and/or Canto is configured and ready to use. Log in using your Epic username and password.

Haiku for Android

Prerequisites

Follow these instructions, which are applicable to both personal mobile devices and BMC-issued devices:

Enroll an Android Phone with Intune Company Portal (BMC intranet — requires VPN login)

Enrollment Process

From your Android phone or mobile device, download Epic Haiku from the Google Play Store.
To configure Haiku for BMC access: Click from your phone or mobile device
At this point, Haiku is configured and ready to use. Log in using your Epic username and password.