BMC Help Desk – File Downloads

Pulse Secure VPN

Windows 7 32/64 bit VPN Client Custom Installer (.BAT) Configure (.BAT)

Windows 10 32/64 bit VPN Client Custom Installer (.BAT) Configure (.BAT)

Windows 7 32 bit VPN Client (.msi) or download the (.zip)  

Windows 7 64 bit VPN Client (.msi) or download the (.zip)  

Windows 10 32 bit VPN Client (.msi) or download the (.zip)

Windows 10 64 bit VPN Client (.msi) or download the (.zip)

Installing Pulse on MAC (PDF)

MAC VPN Client (.dmg) or download the (.zip

Accessing Clinical Applications via MyBMC.org

Windows Instructions (PDF)

MAC Instructions (PDF)

MAC Certificates (.zip)

Other

MAC FAQs (PDF)

Nuance PowerMic Mobile (PMM)

From your mobile Apple (iOS) device, select this link for PowerMic Mobile

From your mobile Android device, select this link for PowerMic Mobile

iOS Haiku/Canto Prerequisites

  1. Complete the steps in the iOS Enrollment Guide for Airwatch (you must be on BMC's VPN to access this page)
  2. If you are enrolling a BMC Issued iPhone, please use the BMC Issued New Apple Device Set Up Guide (you must be on BMC's VPN to access this page)
  3. Note: Airwatch and Intelligent Hub are synonymous

iOS Enrollment Guide for AirWatch

  1. From your iPhone or iPad, download Haiku and/or Canto from the App Store: 
    Epic Canto iOS iPad Only 
    Epic Haiku iOS and Android
  2. From your phone, click the appropriate hyperlink to configure Haiku or Canto: 
    To configure Haiku for BMC Access Click from your device 
    To configure Canto for BMC Access Click from your device
  3. At this point Haiku and/or Canto is configured and ready to use. Log in using your Epic Username and Password

 

Andriod Haiku Prerequisites

  1. Complete the steps in the AndroidOS Enrollment Guide for Airwatch  (you must be on BMC's VPN to access this page)
  2. Note: Airwatch and Intelligent Hub are synonymous.

Android Enrollment Guide for AirWatch

  1. From your Android, download Haiku from the Google Play Store: 
  2. From your phone, click the appropriate hyperlink to configure Haiku or Canto. Click from your device
  3. At this point Haiku is configured and ready to use. Log in using your Epic Username and Password.

Epic, Haiku, Canto and Rover configuration

From your mobile device, select this link for Haiku

From your mobile device, select this link for Canto

From your mobile device, select this link for Rover

Imprivata

Imprivata Enrollment

Imprivata config

Horizon VDI

VMware Horizon VDI client (.EXE)

Zoom VMWare Media Plugin (.MSI)

Horizon VDI Client for MAC (.DMG)