Resources for Patients

Visitor Access and Visiting Hours

For the safety of our patients and families, entry into the Pediatric Inpatient Unit is by badge access only. All visitors must check in with BMC staff on entry to the hospital and will be provided with a visitor ID badge.

Up to two adult caregivers are welcome in a patient’s room at any time. A sleeper sofa is available in each room for caregivers wishing to stay with their loved ones overnight.

General visiting hours for all other visitors are 12 p.m. (noon) to 8 p.m. seven days a week.

Child Life/Patient Experience and Specialized Supports

Our care model draws on the expertise of our pediatric providers, including from the Child Life Program, to minimize the trauma and fear that may be associated with hospitalization or with specific interventions.

As appropriate, behavioral specialists from our onsite Autism Program are also available to support patients with specific developmental or sensory needs.

Our care model also prioritizes play time and other developmentally appropriate activities as much as possible! The unit includes a playroom with activities for all ages that is open to patients and families seven days a week.

Other patient support services include our chaplaincy service, an integrative nursing team that offers alternative treatments such as aromatherapy and reiki, and the Healing Pups therapeutic program.

Interpretation and Translation Services

Through our collaboration with BMC’s Interpreter Services, we ensure that communication with families is always in their preferred language, with an emphasis on in-person interpretation whenever possible.