Emergency Department Entrance Open Only for Emergency Department Patients

In order to help keep our patients and staff safe, the Emergency Department entrance is reserved for ED patients only. Patients with appointments in other buildings should enter through the front entrance of the building in which they have an appointment, on the Harrison Ave. side of the building.

Let us help you find your way. Search by a doctor, type of service, specialty, or building. If you have any questions, just give us a call at 617.638.8000.

Directions and Transportation

Boston Medical Center is located off of Route 93 in Boston's Historic South End. The medical campus is situated across several city blocks between Harrison Avenue and Albany Street and Massachusetts Avenue and East Newton Street.


Updated June 16, 2021

Boston Medical Center's priority is the safety of our patients, employees and visitors. To balance the needs of our patients with ensuring we have a safe hospital, visitors will be limited due to COVID-19. 

    Adult Inpatient and Intensive Care Units

    • COVID-negative patients will be allowed to have two visitors at a time, between noon and 7 p.m.
    • Visitors are allowed for COVID positive patients in end-of-life situations only. For patients with COVID-19 who are at end-of-life, limited visitors using the appropriate PPE as directed by the clinical team will be allowed.
    • Adult hospice patients are permitted to have one overnight visitor. Each patient may have more than one visitor during their stay, but not more than one visitor per night.
    • End-of-life patients may be allowed multiple visitors. Where there are multiple visitors here to visit the patient, only two visitors will be allowed at a time – typically rotations would be not more than 30 minutes.
    • 12-18 year old visitors are permitted with permission from the care team in the intensive care units only.

    Ambulatory Clinics

    • One visitor per person is allowed during an Ambulatory clinic visit.

    Pediatric Inpatient/NICU

    • For pediatric patients, including NICU patients, two parents/guardians may visit. Visitation is allowed 24/7.

    Labor and Delivery

    • Two support people are allowed during the patient’s delivery and postpartum stay.
    • Visitors two years old and older are permitted in postpartum settings if they comply with mask guidelines.

    Emergency Department

    • Adult Emergency Department: One visitor with permission of the care team. Visitors are typically not allowed for more than 15 minutes.
    • Pediatric Emergency Department: Two parents/guardians allowed with the child.

    Surgical Services

    • One visitor per person is allowed for patients undergoing surgery.

    All Visitors

    If a visitor exemption is granted:

    • All visitors must be 18 years of age or older (except in the situations described below) and will be screened for symptoms of possible COVID-19 infection. Visitors who are sick or have any symptoms (fever, cough, shortness of breath, sore throat, chills, muscle aches, or new onset of loss of taste and smell) may not visit under any circumstances.
    • All visitors will be provided a surgical mask upon arrival and are required to wear the mask continually until they leave the building, as well as practice hand hygiene and social distancing.
    • Visitors will be instructed to stay in the patient’s room for the duration of the visit.
    • Patients will be asked to wear masks for the entire time they have visitors in their rooms.

    Visitor Policies in Multiple Languages 

    Non-discrimination

    BMC is committed to ensuring that all visitors enjoy full and equal visitation privileges consistent with patient preferences. BMC does not restrict, limit or otherwise deny visitation privileges on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability. Visitors may include, but are not limited to, spouses, domestic partners, both different-sex and same-sex significant others, both different-sex and same-sex parents, other family members, friends and persons from a patient's community.

    No Smoking

    Smoking is strictly prohibited in any hospital building.

    Restricted Cell Phone Use

    Cellular phones may not be used in patient rooms or procedure areas.

    Deliveries of Mail and Flowers

    Should be addressed to:

    Patient's first and last name
    Building and room number
    (If you don't know the building or room, call 617.638.6800.)

    Boston Medical Center
    One Boston Medical Center Place
    Boston, MA 02118

    To safeguard patients, certain units such as Intensive Care Units and Medical Oncology Units restrict flower deliveries. We encourage you to check in with the nursing staff before sending or bringing flowers.

    No Latex Balloons

    Latex balloons are not permitted in the hospital. Mylar balloons are appreciated.

    Infectious Diseases

    For visitors who have been exposed to infectious diseases such as Chicken Pox, Tuberculosis (TB), Mumps or Measles within three weeks of their visit, please speak with the patient's nurse before visiting.