Technology Resources

The MiniMed Mobile App is only compatible with the following Medtronic insulin pumps:

• MiniMed™ 770G
• MiniMed™ 780G

In order to share your data with our clinic, we need your CareLink™ username and password. We will use this information to add you to our clinic’s CareLink™ portal. Please provide your CareLink™ username and password to your healthcare provider or diabetes educator.

Share Your Data Using the Mobile App

1. Download the free Medtronic MiniMed™ Mobile US app onto your mobile device:

   Get the iOS App (for iPhone Users)

   Get the Android App (for Android Users)

2. Once installed, open the app. You will be asked to log in to CareLink™.
   • Select your country.
   • If you have a CareLink™ account, enter your account username and password and select Log In.
   • If you do not have a CareLink™ account, choose Create an Account. Follow the instructions to register a new account, then log in using your new account username and password.
3. Set up the MiniMed™ Mobile app.
   • Read the End User License Agreement (EULA) when it appears, then choose Agree.
   • You will see a screen showing what you need to set up the app. Choose Get Started at the bottom of this screen and follow the prompts.
4. Pair the insulin pump with your mobile device.
   • Select the MiniMed™ pump model that you are using.
   • Follow the instructions to put your pump into “pairing mode.” (On some mobile devices, you will receive a Bluetooth Pairing Request. Choose Pair to continue.)
   • Choose Next.
   • You will see a warning that dosing decisions should not be made based on this app. Read the warning and choose OK.
   • Choose Agree to confirm that you have read and understood the limitations of the app.

Share Your Data Using a USB Connection

Use this option if you are unable to use the mobile app. You will need to use the USB CONTOUR glucometer that was included with your pump.

1. To upload your pump data to CareLink™ Personal, you will need to create an account.
2. After logging in, follow the instructions to install the CareLink Uploader app onto your computer.
3. Follow the Uploader instructions to connect your pump to your computer and send your data.

For technical support with your device, contact Medtronic at 800.646.4633.

In order to share your data with our clinic, we need your T:Slim username and password. We will use this information to add you to our clinic’s T:Slim portal. Please provide your T:Slim username and password to your healthcare provider or diabetes educator.

Share Your Data Using the Mobile App

1. Download the free Tandem t:slim app onto your mobile device:

   Get the iOS App (for iPhone Users)

   Get the Android App (for Android Users)

2. Unlock your insulin pump and navigate the menu: Options > Device Settings > Bluetooth Settings.
3. Turn on Mobile Connection (enable Bluetooth).
4. Log in to the t:slim app using your web application username and password (or register a new account from within the app).
5. Follow the prompts to pair your t:slim X2 insulin pump with your mobile device.
   
   Note: Only one device at a time can be paired with the t:slim app.

For detailed pairing instructions, see Tandem’s resource, How to Pair the Tandem t:slim Mobile App to Your Pump.

Share Your Data Using a USB Connection

Use this option if you are unable to use the mobile app.

1. Visit Tandem’s website and follow the instructions to set up and then upload data from your Tandem pump using the provided USB connector.
2. Send a secure MyChart message to your healthcare provider or diabetes educator with your t:slim username and password.

For technical support with your device, call Tandem at 877.801.6901.

The ProConnect code for our practice is bumc. You will need to enter this code whether you are sharing your Omnipod data via the Glooko smartphone/tablet app or using a computer.

Share Your Data Using Your Computer

1. Visit the Glooko Login Page. (You can also use this page to register a new account.)
2. Log in with your username (email address) and password.
3. Click on the triangle and choose Settings. (The letters inside the circle will be your initials.)
4. Under Account > Primary Provider, enter the ProConnect code for our clinic (bumc).
5. Scroll down and click Save.
6. Under Apps & Devices, choose Get Glooko Uploader.
7. Use the uploader (Mac or PC) to install Glooko on your computer.
8. Once the application has been installed, connect your Omnipod Personal Diabetes Manager (PDM) to your computer using the charging cable.
   
   Note: If you are using the original Omnipod (versus the Omnipod Dash), you can request a free upload cable. To make this request, call Omnipod’s manufacturer, Insulet, at 800.591.3455 and select Option 2.
    
9. When your data has been uploaded, choose View Data. Your data will automatically be shared with our clinic.

Share Your Data Using Your Mobile Device

Newer Omnipod models, like the Omnipod Dash, support sharing data using a smartphone. To share your data using your mobile device:

1. Download the Glooko app onto your device:

   Get the iOS App (for iPhone Users)

   Get the Android App (for Android Users)

2. Once installed, open the Glooko app and register.
3. Choose More.
4. Choose Profile to change your settings.
5. Choose ProConnect and then +ADD CODE. (A message will pop up regarding data sharing. Choose Continue.)
6. Enter the ProConnect code for our clinic (bumc). Then choose Submit.
7. A message (ProConnect Success!) will appear confirming that you are now able to share your data with BMC. Tap OK.
8. To actually send your data: From the Home menu, choose Sync, then New Device, then Set Up. Choose either:
   • Omnipod Dash System: This option will prompt you to upload your Dash Personal Diabetes Manager (PDM) to a computer. Follow the directions to upload your data to your computer.
   • Omnipod DASH Cloud: This option will prompt you to log in to your  Omnipod PodderCentral account. Follow the onscreen directions to upload your data.

For technical support with your device, call Insulet at 800.591.3455.