In a row, three sets of parent and child hugging each other

Families concerned about their child’s substance use come in all shapes in sizes. You may be the grandparent of a young teen who isn’t using substances, but whose friends are. You may be the mom of a son who is struggling with active opioid use. You may be the dad of a daughter in recovery. Whatever substance use—related challenges your family may be facing, you can start finding help and support here.

If you’ve searched online for help or treatment for your loved one, you’ve likely encountered what are advertised as free treatment referral services. These services are frequently affiliated with private, for-profit treatment providers. Those providers may indeed offer reputable treatment, but it’s important to be well informed before engaging with a service that could be putting someone else’s bottom line above the best interests of your family.

The Partnership to End Addiction is a nonprofit, and its services are made available for the sole purpose of helping you find the best solutions for your child and your family.

Connect with a Parent Specialist from the Partnership to End Addiction

Confidential One-On-One Support for Your Family

All communications are free and confidential.

The Helpline has trained and caring master’s-level specialists ready to help any parent struggling with a child’s drug or alcohol use. They are here to listen, help you find answers, and make an action plan. Call, connect via text message, or email to get help.

Parent Addiction Coaching call Call: 855.378.4373

Speak to a Parent Specialist from the Partnership to End Addiction

Parent Specialists from the Partnership to End Addiction will listen to your story—the challenges, setbacks, obstacles, and myriad emotions that often go along with a child’s substance use. Given that there is no one-size-fits-all approach and each family is unique, they will propose a personalized course of action, offering the best tools and resources to help you help your child, yourself, and your family.

If specialists are busy helping another family, you can use one of the following options to reach out—or you can schedule an appointment for a later time.

Parent Addiction Coaching phone Text: 55753

Text a Parent Specialist from the Partnership to End Addiction and receive a response in 24 to 48 hours

To allow Helpline specialists to provide the best help possible, please include as many details as possible in your message, such as:

  • Your child’s age
  • The primary drug you’re concerned about
  • Whether or not your child has been to, or sought treatment
  • Any questions you may have

Parent Addiction Coaching email Send an Email

Email a Parent Specialist from the Partnership to End Addiction and receive a response in 24 to 48 hours

To allow Helpline specialists to provide the best help possible, please include as many details as possible in your message, such as:

  • Your child’s age
  • The primary drug you’re concerned about
  • Whether or not your child has been to, or sought treatment
  • Any questions you may have

Please note:

The Helpline is not a crisis hotline. If you are in need of immediate or emergency services, please call 911 or a 24-hour crisis hotline such as the National Suicide Prevention Lifeline, 800.273.TALK (8255), or the National Domestic Violence hotline, 800.799.SAFE (7233).

“You were a safety net when I felt like I was drowning. You had resources to suggest and knew just what to say. Thank you for being there.”
—A Helpline caller

Additional Support and Guidance for Parents of Drug-Addicted Children

Use these resources from the Partnership to End Addiction to find the ongoing support and information you need to address your child’s substance use:

Identify Signs of Drug Use

Take Action to Begin Helping Your Child

Find the Right Type of Addiction Treatment

Steps to Take during Addiction Treatment

Support your Child throughout the Addiction Recovery Process

Foster Behavior Change and Improve Communication

Learn How to Cope with Your Child’s Substance Use and Protect Your Wellbeing

Find Comfort if You’ve Lost a Child

“I’ve heard from countless young people that the reason they got into recovery was because of a parent who fought for them when they couldn't figure out how to help themselves.”
—Pat A., LPC, Master Addictions Counselor

Massachusetts and Regional Addiction and Recovery Resources

For Families

  • Publicly Funded Family Intervention Programs. The Massachusetts Department of Public Health’s Bureau of Substance Addiction Services supports a number of family intervention programs across the state.
  • Learn to Cope. Learn to Cope is a nonprofit support network that offers education, resources, peer support, and hope for parents and family members coping with a loved one addicted to opiates or other drugs.
  • NAMI Family Support Groups. Resources and support for parents of children with mental illness, including substance use.
  • Allies in Recovery. Free online learning platform for families whose loved one struggles with drugs or alcohol.

General

  • Addiction Treatment and Recovery Services in Massachusetts. The Massachusetts Substance Use Helpline is the only statewide, public resource for finding substance use treatment and recovery services. Helpline services are free and confidential. Visit helplinema.org or call 800.327.5050.
  • Police Station “Angel” Programs. The Police-Assisted Addiction and Recovery Initiative began at the Gloucester Police Department. People struggling with opioid use who ask the police for help will be taken to the hospital and put into treatment, without arrest.
  • Naloxone (Narcan) Locator Services. At Massachusetts pharmacies, naloxone can be obtained with or without a prescription. All Massachusetts pharmacies that are licensed from the Board of Pharmacy must always have a supply of naloxone kits. The Overdose Education and Naloxone Distribution Program is also available to teach individuals how to recognize an overdose and how to administer Narcan.
  • Medication for Addiction Treatment. Massachusetts funds a statewide buprenorphine helpline that assists in finding access to addiction medication near you. Call 866.414.6926 to get help. The SAMHSA Treatment Locator can also be used to find Medication-Assisted Treatment practitioners.
  • Peer Recovery Coaches.
  • Harm Reduction Services (Needle Exchange).
  • Hepatitis C Testing Programs. Primary care doctors and community health centers offer hepatitis C, HIV, and STD testing as well as vaccinations for hepatitis A and B. If your loved one doesn’t have a doctor, they can visit one of many community testing programs around the state. If they test positive, treatment options are available.
  • Massachusetts Marijuana Laws. The Medical Use of Marijuana Program registers qualified patients to access marijuana for medical use.
  • Involuntary Hold/Commitment Laws. Section 35 (Massachusetts General Laws Chapter 123) permits the courts to involuntarily commit a person whose alcohol or other drug use puts themselves or others as risk. It can lead to inpatient substance use treatment for up to 90 days. Section 35 is an option of last resort and should only be used when all other treatment options have not worked for your loved one and they are an immediate danger to themselves or others.