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Frequently Asked Questions

How do I get a referral for a specialist?

For managed care referral authorizations, please contact the managed care office at 617.638.7960.

How do I refill a prescription?

Contact the Renal Practice Prescription Line and leave your full name, date of birth, your physician's name, medication and dosage, the pharmacy's name and telephone number. Prescription requests are processed within 48 hours. The direct line to request a prescription refill is 617.638.8000 x8850.

Where can I get my prescriptions filled?

There are three outpatient pharmacies located at Boston Medical Center. They are each on the first floor of their buildings and are located in the Yawkey Ambulatory Care Center, Shapiro Ambulatory Care Center, and Doctor’s Office Building.

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