Case Management | Boston Medical Center
BMC Updates and Information.

BMC is seeing patients at our hospital and clinics—see how we’re keeping everyone safe. Book your next appointment today or learn about our telehealth options.

To protect the health of patients and staff, BMC is restricting all visitors unless pre-approved by each patient's care team under extenuating circumstances.

Community vaccine sites are now open for booking appointments for Boston residents

doctor Find a doctor

Case Management

Case management, also called care management, is offered through many health plans to help families access and coordinate services and benefits. A case manager (usually a nurse or social worker) works with you to:

  • Assess your child’s healthcare needs
  • Plan and coordinate your child’s healthcare with your child’s primary care provider (PCP)
  • Communicate with healthcare providers
  • Find resources and services
  • Improve your child’s overall care

Call a member services representative at your child’s health plan to learn more about case management services.

This information is provided in part by the Division of Perinatal, Early Childhood, and Special Health Needs within the Massachusetts Department of Public Health and