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Immediate Dermatology Appointment Online

For your convenience, Boston University Dermatology at BMC now offers care through safe and secure online dermatologist consultations for Massachusetts residents. This "virtual care" is just like an in-office appointment with the dermatologists you trust, but is available when you need it most.

Whether you have a busy schedule or an urgent (but non-emergency) need, online communications make access to our board-certified dermatologists easier, faster and more convenient than ever for patients. Consults online are available for skin, hair, and nail conditions. Online visits are not currently covered by insurance. Scroll down to the FAQ section to learn more.

Benefits of Online Dermatology Communications

  • Consult a dermatologist online - and on your time
  • Set up an online dermatology communication for yourself, your child, or another dependent
  • Get a personalized treatment plan
  • Get prescribed the medicine you need
  • Affordable at $79 out-of-pocket per visit

Get Online Care in 3 Simple Steps

Whether you are starting your virtual visit through our online system or by using one of our new mobile dermatology apps, it's a simple process:

Create Account

Provide details about your skin condition and medical history. 

Upload Photos

Take photos of your current condition and upload to our secure platform.

Get Treatment

Receive a diagnosis and personalized treatment plan.

 

Or start a visit through our mobile apps:

 

Apple app store logo Google play logo

"Telemedicine is an innovative, rapidly evolving method of care delivery. The Academy supports the appropriate use of telemedicine as a means of improving access to the expertise of Board certified dermatologists to provide high-quality, high-value care. Telemedicine can also serve to improve patient care coordination and communication between other specialties and dermatology."
- American Academy of Dermatology

Frequently Asked Questions

Are Virtual Visits Only Available for Certain Conditions?

We can diagnose over 3,000 skin, hair and nail conditions via our online dermatology care. The most common conditions we treat are acne, suspicious moles, rosacea, eczema and psoriasis.

How Much Does an Online Dermatology Communication Cost?

The cost of an online communication is $79, which includes the diagnosis, personalized treatment plan and prescription routing to your pharmacy. The fee does not cover the cost of the prescription(s).

Is This Service Covered by Insurance?

No, online care is not yet covered by most insurance plans in Massachusetts. You can use any major credit card to pay for your visit. You may be able to submit for reimbursement to your Health Spending Account (HSA).

How Soon Can I Expect a Diagnosis?

You will receive a diagnosis in 3 business days or sooner and typically in less than 24 hours. You can receive counseling from the dermatologist for up to 30 days concerning the diagnosis and treatment for a single condition.

What If I Need a Skin Biopsy or In-Office Procedure?

If your doctor determines that an in-office procedure is needed, please call to schedule an appointment as soon as possible. Additional visit costs or insurance claims will apply.

Are My Personal Health Information and Photos Kept Confidential?

Yes! The online dermatology care platform is secure and 100% HIPAA and HITECH compliant.

Who can sign-up for immediate online visits?

Right now, online visits are available to Massachusetts residents only.

Do I have to live in Massachusetts to use this service?

Yes, this service is currently available to Massachusetts residents only because our Providers are licensed in Massachusetts.

 

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