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Mission, Vision, Values

Mission Statement

We will provide consistently excellent and accessible health services to all in need of care regardless of status or ability to pay – exceptional care, without exception.

Vision

Our vision is to meet the health needs of the people of Boston and its surrounding communities by providing high quality, comprehensive care to all, particularly mindful of the needs of the vulnerable populations through our integrated delivery system, in an ethically and financially responsible manner.

Values

Respect

We will serve our patients and their families, physicians, staff and communities with dignity and respect.

Commitment

We will integrate our public health, preventive, emergency and rehabilitative programs with a full range of primary to tertiary medical service.

Diversity

We will serve the ever-changing needs of our urban and suburban populations, while honoring their ethnic, religious and cultural differences.

Competence

We will apply a high degree of medical, nursing and technical management in a professional and accountable manner.

Education

We will collaborate with Boston University, its schools and other institutions to support a premier learning environment for all members of our community.

Research

We will conduct research that will lead to major improvements in health care and health status for all people, and further scientific advances in medicine.

Cost Effectiveness

We will develop and participate in community-based and managed-care programs that promote affordable, responsible and high-quality health care.

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