We are aware of the major software outage impacting systems around the world. BMC is fully operational and open to all patients.

If the phone number you want is not listed here, use our search page to find the specific department/division/center phone listing you need.

Main Phone Number

617.638.8000

Admitting

617.414.4128

Blood Draw/Lab Work

Yawkey Center: 617.414.4171

Shapiro Center: 617.638.8050

Moakley Building: 617.414.4747

Preston Building: 617.414.8039

Chaplain/Spiritual Care

617.638.6850

Compliance Office

617.414.1800

For questions or concerns regarding privacy and HIPAA.

Financial Assistance/Insurance

Billing: 617.638.6157

Patient Financial Services: 617.414.5155

Free Care and Mass Health: 617.638.6157

Interpreter Services

617.414.5549

Medical Records

617.414.4213

Questions about a medical record or to request a copy of your medical record, including birth certificates.

MyChart

844.635.1390

Patient portal for messaging, viewing your health record, scheduling appointments, and other features.

Patient Advocacy

617.414.4970

A resource for patients and their families to help resolve issues.

Patient Information

617.638.6800

For information and/or updates about a patient’s condition.

Pharmacy

Doctor’s Office Building: 617.638.8130

Shapiro Center: 617.414.4880

Yawkey Center: 617.414.4883

Registration

617.414.6060

For assistance setting up a BMC patient record.

TTY

1.800.439.2370

General Mailing Address

Boston Medical Center
One Boston Medical Center Place
Boston, MA 02118

To write to a patient or employee, please address your mail as follows. A return address is required.

Name of patient/employee
Building, department & room number
Boston Medical Center
One Boston Medical Center Place
Boston, MA 02118