Program Director Contact Information

CDEKelsey Norman, PharmD, BCCP, BCPS Clinical Specialist - Ambulatory Care: Family MedicineCardiology

Kelsey Norman, PharmD, BCCP, BCACP, BCPS
Clinical Specialist - Ambulatory Care: Cardiology
Director - PGY2 Ambulatory Care




Katelyn Obrien

Katelyn O'Brien, PharmD, BCPS, CDCES, BC-ADM
Clinical Specialist - Ambulatory Care: General Internal Medicine
Coordinator - PGY2 Ambulatory Care





We will be recruiting for ONE spot as we have early committed one of the two spots available. All PGY2 Ambulatory Care interviews will be held virtually for the 2024 - 2025 recruitment year.

For general residency questions, please email


Program Description

The PGY2 Ambulatory Care residency program is ASHP-accredited and provides advanced clinical training to prepare the residents to become skilled practitioners that are able to work as part of a multi-disciplinary healthcare team.

This program will offer residents the opportunity for a longitudinal primary care experience within our Family Medicine and General Internal Medicine clinics. In addition, the residents will have the opportunity to rotate through specialty clinics as listed under learning experiences. The residents will work under a collaborative drug therapy management agreement with direct patient visits and collaborate with physicians, nurses, social workers, and other clinical staff. A focus will be on developing and refining skills to manage complex chronic medical conditions, patient-centered care, motivational interviewing, and primary literature evaluation.

Teaching experience is gained by serving as a co-preceptor for pharmacy students and residents on rotation, participating as a facilitator for therapeutics seminar and/or pharmaceutical care lab at Northeastern University. Additionally, the residents have the opportunity to participate in a Resident Teaching Certificate program.

Learn more about Boston Medical Center's Primary Care Services


PGY2 pharmacy residency programs build on Doctor of Pharmacy (PharmD) education and PGY1 pharmacy residency programs to contribute to the development of clinical pharmacists in advanced or specialized practice. PGY2 residencies provide residents with opportunities to function independently as practitioners by conceptualizing and integrating accumulated experience and knowledge and incorporating both into the provision of patient care that improves medication therapy. Residents who successfully complete an accredited PGY2 pharmacy residency should possess competencies that qualify them for clinical pharmacist and/or faculty positions and position them to be eligible for attainment of board certification in that practice area (when board certification for the practice area exists).

Program Outcomes

  1. Establish a collaborative interdisciplinary practice
  2. In a collaborative interdisciplinary ambulatory practice provide efficient, effective, evidence-based, patient-centered treatment for chronic and/or acute illnesses in all degrees of complexity
  3. Demonstrate leadership and practice management skills
  4. Promote health improvement, wellness, and disease prevention
  5. Demonstrate excellence in the provision of training or educational activities for health care professionals and health care professionals in training
  6. Serve as an authoritative resource on the optimal use of medications

Core Rotations (6 weeks)

  • Orientation 
  • Ambulatory Care Administration
  • Cardiology
  • Center for Infectious Diseases 
  • Complex Care Management
  • Specialty Clinic Choice (Digestive Disorders, Renal Transplant)

Elective Rotations (6 weeks - choice of 2)

  • Center for Digestive Disorders (IBD, HCV)
  • Endocrinology - Diabetes
  • Endocrinology - Weight Management
  • Nephrology
  • Geriatrics
  • Hematology/Oncology
  • Pulmonology
  • Renal Transplant/Anemia
  • Dermatology
  • Rheumatology
  • Pediatric Infectious Diseases
  • Medical Writing
  • Flex Elective (4 weeks): Career Development Focus, Novel Service Line Focus, or choose from elective above

Longitudinal Responsibilities

  • IHI quality improvement project supported by the scholarship committee
    • Receive an IHI Basic Certificate in Quality and Safety
    • Final manuscript submission
  • Hospital/pharmacy committee involvement
  • Participation in a BMC residency committee (scholarship, preceptor development, residency emotional support team, or recruitment)

Teaching Responsibilities

  • 1 Resident case conference
  • 1 Pharmacy-related morbidity and mortality presentation
  • 1 Multidisciplinary lecture
  • 1 ACPE-Accredited Continuing Education (CE) lecture
  • 4 Ambulatory care group clinical pearls

Additional Opportunities

  • Resident Teaching Certificate 
  • Precepting PGY1 residents on an ambulatory care rotation
  • Precepting APPE students on an ambulatory care rotation
  • Facilitate Pharmaceutical Care Lab (Northeastern University)
  • Completion and presentation of Medication Use Evaluations (MUE) and drug monographs for formulary review
  • Resiliency Training
  • Chief Resident opportunity

Pharmacy Practice (Staffing) Responsibilities

  • Independent Primary Care Clinic (Family Medicine or General Internal Medicine) 
    • 1 day per week
  • Anticoagulation 
    • 1/2 day per week
    • Every third weekend cover anticoagulation pager


  • Estimated Salary: $63,000
  • Vacation time: 12 days
  • Office space with computer
  • Travel/CE allowance (~$2,600/year): ASHP Midyear Meeting, or other opportunities for additional national specialty meetings
  • $750 cafeteria allowance per academic year
  • $1000 move/licensure bonus
  • Lease guarantee available to minimize security deposit requirements
  • Insurance Benefits: health (100% employer-paid option), dental, vision, disability, accidental death and dismemberment, life insurance