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Epic Beaker AP Is Officially Live!

We are excited to announce that Epic Beaker Anatomic Pathology (AP) is officially live as of Monday, November 2! As we begin this important transition, we encourage all impacted staff to use the available support resources, reference materials, and tip sheets to ensure a smooth and successful go-live experience. The information and resources below to help navigate the new system and address any questions or challenges that may arise.

Thank you to everyone for your hard work, dedication, and collaboration in making this milestone possible!

What You Need to Know for Go-Live

  • Follow new workflows: Begin using the Epic Beaker AP workflows applicable to your role, including updated specimen collection and labeling processes. 
  • Use available resources: Refer to role-specific tip sheets, job aids, and other readiness materials to support your daily activities. 
  • Know your label printer location: If your role involves specimen collection and labeling, ensure you know where your designated lab label printer is located and use the appropriate label supplies. 
  • Connect with your department leadership: Follow department-specific guidance and communicate any workflow questions or concerns. 
  • Stay informed: Monitor go-live communications for important updates, reminders, and additional workflow guidance

Go-Live Support

With Epic Beaker AP now live, at-the-elbow (ATE) support staff are available daily from 7 a.m. to 7 p.m., beginning Monday, November 2. ATE support personnel can be easily identified by their blue vests. For workflow-related questions or assistance, please connect with your designated super user, subject matter expert (SME), or available ATE support personnel to receive guidance and support during the transition.

Additional support is available 24/7 through the Service Desk. Call 617.414.4500, option 0.

Click here to review the go-live checklist for a quick refresher on key preparations and reminders ahead for go-live.

Click on the huddle notes below for important updates and information about the Epic Beaker AP go-live.

Complete Your Required Training

All staff responsible for collecting and labeling specimens should have completed their required Epic Beaker AP training prior to go-live. If you have not yet completed your assigned training modules, please do so as soon as possible. Training remains available through Workday and/or Symplr. Most individual modules take approximately five minutes to complete, with an average total completion time of 20-30 minutes.

Resources

Provider Tip Sheets

Providers should use the links below to access tip sheets on how to use Epic Beaker AP.

What to Expect With Epic Beaker AP

The move from CoPath to Epic Beaker AP will bring pathology workflows directly into the Epic electronic health record (EHR), creating a more connected, efficient, and patient-centered experience across the health system.

Although much of the work performed by the Department of Pathology and Laboratory Medicine occurs behind the scenes, providers and clinical staff will notice improvements in how pathology services are ordered, tracked, communicated, and reported.

Like any major technology implementation, there will be a brief adjustment period as users become familiar with new workflows. Most organizations experience steady improvement during the first month after go-live, with workflows becoming well established within 60 to 90 days.

Our move to Epic Beaker AP requires participation from most clinical areas, as Pathology and Laboratory Medicine information comprises approximately 70 percent of a patient’s medical record.

This website serves as the central hub for all implementation-related information, including project updates, key milestones, training materials, workflow changes, testing and validation resources, frequently asked questions (FAQs), contact information, and go-live support. All clinical personnel and project stakeholders are encouraged to visit regularly for the latest information as we prepare for successful implementation.

The transition to Epic Beaker AP represents a significant investment in the future of BMCHS Pathology, providing a modern, integrated platform that will improve operational efficiency, enhance patient care, and establish the foundation for future initiatives across our health system.

  • A Single Electronic Health Record
    Pathology will be fully integrated within Epic. Providers and care teams will be able to view pathology reports alongside laboratory results, imaging, medications, clinical notes, and other patient information within a single patient record, reducing the need to access multiple systems.
  • Improved Order Entry
    Ordering pathology specimens will become more standardized, helping improve order accuracy, ensuring more complete clinical information accompanies specimens, and reducing the need for laboratory clarification.
  • Better Visibility into Specimens
    Providers and clinical staff will have improved visibility into where specimens are within the pathology process, resulting in better tracking from collection through final diagnosis, fewer manual phone calls to locate specimens, and enhanced patient safety.
  • Faster Communication
    Integrated workflows improve communication between pathology and clinical teams by making pathology information more readily available within Epic and streamlining notifications and follow-up.
  • More Consistent Pathology Reports
    Standardized templates and structured reporting improve report consistency, readability, and support quality initiatives while preserving diagnostic flexibility.
  • Improved Operational Performance
    Enhanced reporting and dashboards help monitor turnaround times, workflow performance, quality metrics, and operational trends, supporting continuous improvement.

The guiding principles driving our Epic Beaker AP go-live are:

  • Patient safety and specimen integrity come first. 
  • Standardize workflows before automating them.
  • Design for frontline usability in a resource-constrained environment.
  • Optimize the full AP value chain, not only pathologist sign-out.
  • Support financial sustainability from day one.  
  • Use joint governance and discipline change control.
  • Plan for stabilization, not just activation.

The Epic Beaker AP KPIs that will be used to measure success are:

  • Patient safety and specimen integrity
  • Operational throughput and turnaround
  • Work-in-process and bottleneck management
  • Diagnostic quality and reporting completeness
  • Financial and revenue integrity KPIs
  • User adoption and stabilization

Changes Across BMC Health System

  • Pathology orders and reports will be fully integrated within the Epic patient chart
  • Improved visibility into specimen status and pathology results
  • More standardized specimen collection and labeling requirements
  • Enhanced communication with the pathology laboratory through Epic

During the first few weeks after go-live, some pathology results may take slightly longer while workflows stabilize. Critical results will continue to be communicated according to existing policy.

  • Updated specimen collection and labeling workflows
  • New Epic order entry processes
  • Electronic specimen tracking from collection through final diagnosis
  • More standardized documentation for specimens and clinical history
  • Enhanced visibility into specimen status

Expect temporary increases in documentation and labeling time during stabilization as staff become familiar with new workflows.

  • Standardized pathology ordering workflows
  • Improved order accuracy
  • Better visibility into pathology reports
  • More complete clinical information accompanying specimens
  • Minor workflow changes related to ordering, labeling, and specimen documentation during the first few weeks after go-live
  • Standardized pathology ordering across the health system if using Community Connect
  • Improved access to pathology reports within Epic
  • Better communication with pathology specialists
  • More consistent workflows across all care locations
  • Improved coordination with the central pathology laboratory
  • Updated specimen collection and labeling workflows designed to improve patient safety and reduce specimen handling errors
  • Pathology reports available directly within the patient's Epic chart
  • Improved organization and readability of reports
  • Better access to historical pathology information
  • Improved communication with pathology through Epic
  • More complete clinical information supporting diagnostic interpretation

More About What to Expect

Get your questions answered here.

Frequently Asked Questions

The People Behind the Project

Learn about the employees leading the transition to Epic Beaker AP and our executive sponsors.

Contact Us

We want to hear from you! If you have questions or feedback for the Epic Beaker AP implementation team, please contact us using the form linked below, and a member of our team will follow up with you.

For Epic system or technical issues, please contact the IT Service Desk at 617.414.4500 or submit a self-service ticket.