About Making Appointments
Our office hours are Monday – Friday, 9 am - 4 pm. Our telephone number is 617.414.4841.
Pediatric neurology is a specialty with the Department of Pediatrics at Boston Medical Center. To make an appointment with us, children must be referred by their primary care physician. The referral can come in the form of an insurance authorization or a letter from their primary care physician stating why the child should be seen by a neurologist. Please have that information faxed, along with any pertinent clinical notes, to us at 617.414.4502. Please be sure the home telephone number of the patient is included so that we may then begin the registration and appointment scheduling process.
Once we’ve received this information, we will contact the patient directly regarding their appointment. The first step, if they are a new patient at Boston Medical Center, is to complete a 10-15 minute registration process. Please have the child’s social security number and insurance card available to expedite this process.
Once registration is complete, the appointment scheduling process can begin. Please have their schedule available and be sure the coordinator is aware of any conflicts or schedule limitations.
Once an appointment has been booked, the patient will receive an appointment reminder letter 1-2 weeks before the appointment and a reminder call the week of the appointment.
On the day of the appointment, please go to:
Boston Medical Center
8th Floor, Suite 8C
725 Albany Street
Boston, MA 02118
Directions and a campus map are available to help you find our office.
Once the registration staff has checked the patient in, they will be asked to wait in the pediatric waiting area until the doctor is ready for the appointment. When the doctor is ready for the appointment, the patient will be escorted to an exam room.
You can also call BMC Connect toll-free at 800.841.4325. BMC Connect is a toll-free telephone information service that offers easy access to information on a variety of needs, including:
- Evaluation of a patient’s needs and assistance in scheduling appointments in a clinically appropriate time frame
- Answers to health questions and health information
- Assistance in selecting a primary care physician
- Help in finding the right physician and/or clinical service
BMC Connect is available Monday thru Friday, 8:30 am - 5 pm. After normal business hours, callers may leave a message to be returned the following business day by a nurse.