Boston Medical Center is a private, not-for-profit, 496-bed, academic medical center located in Boston´s historic South End. Our staff is dedicated to making your experience here as pleasant and informative as possible. This part of our website has been prepared with those goals in mind.
The links below will help guide you to the information you´re looking for. If you have further questions, don´t hesitate to call us directly at 617.638.8000.
Visit Make an Appointment for complete information.
New appointments are available for select doctors in these departments, if you Book Online: General Internal Medicine, Family Medicine, Boston University Affiliated Physicians, Dermatology, Gastroenterology, Obstetrics & Gynecology, Ophthalmology (Optometry), and Otolaryngology (ENT)
Four full-service ATMs are located throughout the hospital for your convenience.
If you have questions about your health coverage or about paying your bill, please call 617.638.6157. A financial counselor will be available to assist you.
Visit BMC Connect to learn about this patient service that can assist with scheduling appointments, referrals for specialty services, selecting a physician and health screenings.
At Boston Medical Center, we understand that cancer affects patients and families in many ways. Boston Medical Center's Cancer Survivorship Program is here to support you during all aspects of care - from diagnosis through treatment and recovery.
Visit our Cancer Center Website
Visit Our Services for more information.
Visit Directions for more information.
Philanthropic support is essential to helping Boston Medical Center provide exceptional care, without exception to the people of Greater Boston. Whether you are an individual, a corporation or a community organization, visit Giving to BMC to learn about the many ways you can support BMC.
The Menino Outtakes Gift Shop is where patients and visitors may purchase expanded beverage options including coffee and lattes, gourmet sandwiches, parfaits, assorted salads as well as flowers, balloons, books, newspapers, magazines, cards and more.
As a Boston Medical Center patient, your medical care is a team effort coordinated by highly trained experts who work together to meet your needs. This effort is led by your attending physician, available 24 hours a day. Our staff includes members of the faculty at Boston University School of Medicine. In the tradition of teaching hospitals, you will also be cared for by residents – physicians who have graduated from medical school and are practicing medicine under the supervision of attending physicians.
All examinations, tests, medications, treatments and consultations with other specialists will be ordered and coordinated under the direction of your attending physician, who will visit you on a regular basis.
Your bedside nursing care is provided by registered nurses. Our nurses provide compassionate care based on state-of-the-art research and protocols and are in involved in virtually every aspect of your care.
Information desks are located throughout the hospital buildings, near many of the major entrances. Desks are staffed with knowledgeable staff that can help answer any questions.
Boston Medical Center has a full-time medical interpreter staff that provides more than 30 languages on site, 24/7. If you require an interpreter, please tell our staff when you schedule an appointment or when you are admitted or at any time during your stay.
Visit BMC Campus Map to view a downloadable map of the Boston Medical Center campus.
Visit Patient Privacy for more information on how to request a copy of your medical records.
Visit Parking for more information.
Please ask your nurse if you’d like to have a chaplain or clergy members visit you. Religious services are televised on the hospital’s internal channel 6, which also lists the times of the services, the names of chaplains and their telephone numbers.
There are also two Interfaith Chapels available for meditation and prayer.
Visit Patient Advocacy for more information.
To help BMC communicate effectively with patients and encourage shared decision making between clinicians and patients, we provide easy to understand educational information for patients and their caregivers to help them make the right choices about their medical condition and/or health care.
For information and/or updates about a patient´s condition, family members and friends may call Patient Information at 617.638.6800. Patient Information can also help you with directions, visiting hours and other helpful information.
Visit Patient Privacy to learn more about a patient´s right to privacy.
There are two outpatient pharmacies on BMC´s campus.
Visit Directory of Physicians & Specialists to search or find out more information about our providers.
As a leading health care provider committed to the treatment and prevention of disease and the promotion of safety, smoking is strictly prohibited in any hospital building. Designated smoking areas are available outside of buildings.
Please note: As of April 16, 2012, BMC will be a smoke-free campus. This means that patients and families, faculty, staff, contract workers, students, volunteers and visitors will be asked to refrain from smoking on all property owned or leased by BMC and Boston University Medical Campus. BMC is taking this step in partnership with Boston University Medical Campus, Boston Mayor Thomas Menino, the Boston Public Health Commission and nine other hospitals in the city. Learn more about BMC going smoke free.
Thank you for choosing Boston Medical Center for your care. To learn more about what you can expect during your hospital visit, please read our Patient Guide.
Telephone service is available for most patients throughout the hospital providing incoming and local outgoing calls at no charge. Long distance calls may be placed with the carrier of your choice and will be billed to you directly by that carrier. Family and friends may dial your room phone directly. TTY phones can be provided if needed. Cell phones may be used throughout the hospital with the exception of patient rooms and procedure areas.
Visit Volunteer Services to learn more.