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Patient Privacy

What is HIPAA?

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) or Public Law 104-191 was signed into law August 21, 1996. The Privacy Rule provides federal protections for personal information held by a covered entity, such as BMC. 

As of April 14, 2003, the Federal Office of Civil Rights implemented new rules related to the privacy and confidentiality of your health information. As part of those new rules, we are required to obtain your signature in acknowledgement of how we (hospital/provider) use and share your health information. Our Notice of Privacy Practices (NPP) describes how we may use or disclose your health information and your rights to access and/or change that information. As described in our Notice, you may request copies of your health information, or request a list of people or organizations that you did not authorize but who have received your health information from us.

How We Assure Your Privacy

Your privacy is very important to BMC. We do not allow access to your health information by those outside the Boston Medical Center providers unless we have the appropriate authorization to do so. We're also committed to safeguarding your personal information online. 

Our workforce members are trained in the appropriate use and disclosure of health information and know that it is available to continue to provide care to you and for other legitimate purposes. We address any violation of confidentiality or failure of a workforce member to protect your information from accidental or unauthorized access.

Please bookmark:  www.bmc.org/privacy to return to this page in the future as we continue to review and update our policies as needed.

For Select Practices

For Select Practices
More Information

For Questions or Assistance Making a Medical Appointment 

Call: 800.841.4325 toll-free

Call or Email Privacy Officer


Boston Medical Center
Yawkey Ambulatory Care Center
ATTN: HIPAA Privacy Officer
850 Harrison Avenue, BR-09B
Boston, MA 02118

Call Medical Records

Medical Records Office for Mailing or Hand Delivering Authorizations or Picking Up Documents
Boston Medical Center
Health Information Management (Medical Records)
Release of Information Unit,
Basement Yawkey Building
850 Harrison Avenue
Boston, MA 02118

Helpful Phone Numbers

Main Switchboard for
general information
Call: 617.638.8000

Office of Patient Advocacy
Call: 617.414.4970
Patient Billing
Call: 617.638.6157

Call: 800.439.2370

More Helpful Phone Numbers

Learn More

Quick Links

BMC Connect for Patients
Provider Directory
Community Health Centers
Request Medical Records
Directions to BMC
Accessibility Information

Downloads (PDF)

BMC Campus Map
Inspire Newsletter
Patient’s Bill of Rights