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Violence Intervention Advocacy Program


How Does VIAP Work?

VIAP assigns victims of community violence and their family member(s) a Violence Intervention Advocate and a Family Support Coordinator to assist in providing comprehensive, trauma informed, 360 degree care.

Violence Intervention Advocates (VIAs)

A (VIA) is an advocate who can be with you during your journey to recovery. Your advocate can:

  • Be a liaison between you/your family and BMC staff to ensure your medical needs are met.
  • Visit you daily and be someone to talk with who understands your experience.
  • Help you make changes in desired areas of your life.
  • Create a safety plan as you return to your community so you can recover.
  • Help secure transportation and/or go with you to appointments.

Crisis Intervention, Support, and Advocacy

  • Safety Planning
  • Mental Health services
  • Substance Abuse services
  • Access to Family Support services

Case Management and Community Resources

Ongoing case management and connections to community resources will continue for up to one year including:

  • Medical Insurance
  • Primary Care Physicians
  • Financial Assistance (food stamps, victim’s compensation and SSDI)
  • Housing Application Assistance
  • Legal Support
  • Education and Job Training Programs
  • Life Skills Training (financial literacy and effective communication)
  • Recreational and Wellness Programs

Family Support Services

  • Support at school meetings (Individual Education Plan (IEP) and tutoring)
  • Support with legal issues
  • Systems support and navigation (hospital, legal, housing)
  • Mental Health support

Contact Us

Call: 617.414.4454

Boston Medical Center
Department of Emergency Medicine
Menino Pavilion
Dowling Building Ground Floor
771 Albany Street
Boston, MA 02118

G306 – VIAP Family Support Services
G402 – VIAP
G403 – VIAP/PACT Services
G410 – Data and Research Manager
G411 – VIAP Advocates
G412 – VIAP Advocates

Learn More

Quick Links

Directions to BMC
NNHVIP National Network of Hospital-based Violence Intervention Programs 
Emergency Medicine  

Downloads (PDF)

BMC Campus Map
What Makes BMC Special
VIAP Program Brochure 
VIAP Family Support Brochure