Patient Privacy

For Patients & Visitors

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Patient Privacy

How to Contact Our Privacy Officer 

If you have questions or concerns regarding your privacy, or you would like to review your health information on-site or request changes or corrections to your health information, or file a breach of confidentiality complaint, you may contact our Privacy Officer at:

Call:  617.414.1800,or
Fax:  617.638.7416
Email:  privacyofficer@bmc.org

Regular business hours Monday thru Friday 8:30 am to 5:00 pm; after hours, please leave a message and your call will be returned on the next business day.

Mailing Address

Boston Medical Center
Yawkey Ambulatory Care Center
Attn: HIPAA Privacy Officer
850 Harrison Avenue, BR-09B
Boston, MA 02118

Contact Medical Records.

 

For Questions or Assistance Making an Appointment

Call: 800.841.4325 toll-free

Boston Medical Center
Yawkey Ambulatory Care Center
ATTN: HIPAA Privacy Officer
850 Harrison Avenue, BR-09B
Boston, MA 02118

Medical Records Office for Mailing or Hand Delivering Authorizations or Picking Up Documents 
Boston Medical Center
Health Information Management (Medical Records)
Release of Information Unit,
Basement Yawkey Building
850 Harrison Avenue
Boston, MA 02118


Helpful Phone Numbers

Main Switchboard
Call: 617.638.8000

General Information
Call: 617.638.6800

Medical Records
Call: 617.414.4201

Patient Billing
Call: 617.638.6157

TTY
Call: 800.439.2370

More Helpful Phone Numbers


Learn More

Quick Links

BMC Connect for Patients
Provider Directory
Community Health Centers
Request Medical Records
Directions to BMC
BMC Campus Virtual Tour
Accessibility Information

Downloads (PDF)

BMC Campus Map
What Makes BMC Special
Inspire Newsletter
Patient’s Bill of Rights


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