Case Management Go-Live January 28
On Tuesday, January 28, BMC’s Care Management department will transition from Allscripts to Epic’s Case Management system. This change allows the documentation completed by the case managers to be available in real time in Epic. Starting at 8 a.m. on January 28, all new admissions will have their case management documentation entered into Epic. On Tuesday, February 11, all remaining inpatients will be manually converted to Epic by the patient’s covering case manager.
This project provides automatic updates with the patient’s discharge location on the inpatient After Visit Summary (AVS); updates to patient’s Epic treatment team with the covering care manager; and tracking of the documents required if a patient’s status is changed between Inpatient and Observation. The transition will help us achieve our goal to streamline documentation of patient care into the Epic record for “One patient. One chart.”
In preparation of the go-live, Care Management staff are attending training. User documentation has been created and is posted on the eMERGE Hub site.
During the first of week of go-live, At-The-Elbow (ATE) support will be rounding throughout the campus to assist with adoption. An on-site command center will be open to triage any issue or question. Please call the BMC Service Desk at 4-4500 with any questions.