Patient Family Advisory Council | Boston Medical Center

What is the BMC PFAC?

The PFAC is comprised of patient/family advisors who volunteer their time and ideas to inform improvements at BMC. Members of the PFAC represent diverse experiences, perspectives, and identities. The rich perspectives that members bring to the PFAC lead to nuanced and multifaceted approaches to healthcare improvement.

PFAC Mission

To support the hospital’s mission of providing exceptional and accessible care for all through enhanced partnership between patients, families, caregivers, and staff.

The PFAC draws on multiple insights to provide guidance, feedback, and direction to BMC teams, including:

Lived experiences of health conditions and BMC services
Shared value system
Research evidence, best practice, and literature

Annual Reports

2023 PFAC Report

2022 PFAC Report

Patient Stories

Hear from some of our PFAC members about why they joined and what they love about PFAC.

Darrin's Story

Monique's Story

Sebra's Story

Charlie's Story

Mark's Story

Boston Medical Center Patient Family Advisory Council (PFAC) Application

First and Last Name

Email Address

Phone Number

Phone Number Type

HomeMobileWork

Are you applying as a BMC patient or a family member / caregiver?
Please note that we are only accepting applications from people who represent at least one of these roles.

PatientFamily member / caregiver

Why are you interested in joining BMC's Patient Family Advisory Council?

What is an area of patient care that is particularly important to you?

Please provide a brief overview of your experiences as a patient, family member, or caregiver at BMC

We believe that all patient family advisory councils, and all committees, should reflect the diversity of patients and families who receive care at BMC. Please share anything about yourself that you think would add to the diversity of our PFAC. Please consider diversity to include any of the following or more: race, ethnicity, gender, sexual orientation, disability, spiritual, economic, educational, etc.

BMC strives to provide exceptional care without exception. What does this mean to you?

Thank you for your interest! We will be in touch soon.

Please contact the Patient Experience team with any questions at 617-414-5903 or PatientExperience@bmc.org.