### From the desk of the Executive Director, Tina DaSilva - [ June 2023](#june-2023) ## June 2023 If you have a question or need information about everything that matters at Research Operations, review the table below and who you can contact. Have a question or need advice Contact Central Mailbox Expected turnaround Escalation Clinical Trial Office Office: 617-414-2861 Cell: 617-549-3367 for urgent requests Email response within 1-2 business days Voicemail response within 1-2 business days If urgent response needed contact Johanna’s cell phone Office: (617) 414-2890 Clinical Research Network Cell: (415) 637-6571 Email response within 1-2 business days Voicemail response within 1-2 business days If urgent response needed contact Ryan’s cell phone > Cell: 617-549-3367 Research Finance Office: 617-414-2864 Cell: 707-328-5026 for urgent requests Email response within 1-2 business days · Voicemail response within 1-2 business days · If urgent response needed contact Tyler’s cell phone · Calendar is up-to-date, feel free to schedule time for complex and urgent issues Office: (617) 414-2890 **Research Administration Education and Training** Office: (617)-414-2891 Cell: 801-674-9543 for urgent requests · Email response within 1-2 business days · Voicemail response within 1-2 business days · If urgent response needed, contract Kaye’s cell phone · Calendar is up to date, feel free to schedule time for complex and urgent issues Office: (617) 414-2890 **Sponsored Programs Administration** Ph: (617)-414-2852 · Non-urgent emails respond within 1-2 business days. If marked urgent respond the same day during regular business hours. · Voicemail response within 1-2 business days or as soon as possible if urgent even if it is to acknowledge receipt and inform the caller that you are working on a request. Office: (617) 414-2890