Case management, also called care management, is offered through many health plans to help families access and coordinate services and benefits. A case manager (usually a nurse or social worker) works with you to:

- Assess your child’s healthcare needs
- Plan and coordinate your child’s healthcare with your child’s primary care provider (PCP)
- Communicate with healthcare providers
- Find resources and services
- Improve your child’s overall care

Call a member services representative at your child’s health plan to learn more about case management services.

This information is provided in part by the [Division of Perinatal, Early Childhood, and Special Health Needs](http://www.mass.gov/eohhs/provider/guidelines-resources/services-planning/family-health/perinatal-early-child-special-needs/) within the Massachusetts Department of Public Health and [mass.gov](http://www.mass.gov/eohhs/gov/departments/dph/).