Dear Colleagues,

COVID-19 Cases:

BMC Total Inpatients


BMC Inpatients Requiring ICU Care


Cumulative Staff Who Have Tested Positive

1,628 (as of 12/26)

Massachusetts Cases

980,055 (as of 12/23)

Click to see the most up-to-date city, state, and national numbers: Boston | Massachusetts  | United States

NEW: Updated Guidance for Isolation and Quarantine 

With the growing number of COVID-19 cases from the Omicron variant, and consistent with current understanding of the disease trajectory, last week the CDC released updated guidance for isolation and quarantine for healthcare workers, decreasing their isolation time after infection with COVID-19.

BMC has updated our policy related to COVID positive employees. These employees should:

  • Isolate at home for at least seven days (we encourage testing on day seven).
  • Monitor their temperature and health status and if their condition worsens, they should contact their care provider for referral to higher level of care.

Returning to work after testing positive for COVID:

  • Employee must be fever free for 24 hours and have improving respiratory symptoms.
  • Employees should get tested on day seven. If the test is negative at day seven (or between day seven and 10 after symptom onset), an employee may return to work.
  • No testing is required to return after day 10.
  • We will continue to follow CDC testing guidelines closely, as it is possible that these timelines may change and allow for earlier return to work.
  • Employees must be cleared by the Working Well COVID Clinic. After clearance, employees may return to work.

NEW: Contacting the COVID Working Well Clinic

As post-holiday cases and exposures increase, our COVID Working Well Clinic (WWC) is working diligently to keep up with all incoming employee inquiries being sent to The current response time is up to 24 hours. Please do not email requesting an update during that time, as duplicate emails will take team members away from providing support. 

Please note some important information below, as well as ways you can help ensure a timely response and process during this very busy time:

  • If you reported symptoms or exposure through the daily symptom screener process, you should not send an email to COVID WWC. The symptom screener generates an email, and any message you send will be a duplicate.
  • If you test positive through BMC ILI, please do not send an email to COVID WWC. We will receive your result and will reach out to you from there.
  • When emailing to report symptoms or exposure, please provide as much information in your initial email as possible, such as, the reason you are emailing, the best contact number to reach you, and your date of birth.
    • If you tested positive at home or through an outside lab, please send us as much detail as possible, including a photo or scan of the test result.

REMINDER: COVID-19 Employee Testing Process

Getting tested for COVID-19 if you have symptoms, are exposed to someone with COVID-19, have traveled recently, or just for peace of mind is one of the best ways we can continue to help keep our patients, communities, and each other safe. More information on scheduling testing can be found on the Hub

Please ensure that you have a BMC medical record number if you intend to get tested at BMC. If you are not currently a BMC patient, call Patient Registration at 617-414-6060 to register in Epic and sign up for MyChart. Patient Registration is open Monday – Friday 7:30 a.m.-5 p.m. A direct conversation is required to register for a BMC medical record number (MRN).

All employee testing is by appointment only:

  • Symptomatic testing for employees with symptoms or exposed to a confirmed case of COVID-19 is available seven days a week. Email to schedule an appointment.
  • Asymptomatic testing for indirect exposures and post-travel is available seven days a week. Email to schedule an appointment.
  • Asymptomatic testing for pre-gathering, pre-travel, and peace of mind: employees can self-schedule an appointment through MyChart. If you are an existing BMC patient and do not have a MyChart account, click here to register. Appointments are available Monday through Friday during the day at the Crosstown ILI Clinic, 801 Mass Ave. ground floor. If you don’t see any available appointments, please try again later, as we will open appointment slots throughout the day.

To receive your test results as soon as possible, please enroll in MyChart. You may self-clear to work with a negative result.

NEW: National Guard Assistance

Starting today, the Massachusetts National Guard is providing BMC with seven non-medical personnel to serve as sitters to patients in our Emergency Department. The members of the Guard will provide a valuable service keeping patients safe, while freeing up hospital staff to perform their clinical roles at a time of unprecedented demand in our region’s health care system. The National Guard is also assisting other hospitals across Massachusetts.