## Discrimination Is Against the Law

Boston Medical Center Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, color, national origin (including limited English proficiency and primary language), religion, culture, physical or mental disabilities, socioeconomic status, sex, sexual orientation and gender identity and/or expression.

Boston Medical Center Health System does not exclude people or treat them differently because of age, race, color, national origin (including limited English proficiency and primary language), religion, culture, physical or mental disabilities, socioeconomic status, sex, sexual orientation and gender identity and/or expression.

Boston Medical Center Health System:

- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    - Qualified sign language interpreters
    - Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides [free language services](https://www.bmc.org/sites/default/files/2024-06/Signage%20Language%20Chart_updated.pdf) to people whose primary language is not English, such as:
    - Qualified interpreters
    - Information written in other languages

If you need these services, contact the Interpreter Services Department at the location where you are receiving care:

- Boston Medical Center: [617.414.5549](tel:617.414.5549)
- Boston Medical Center – Brighton: [617.789.2331](tel:617.789.2331)
- Boston Medical Center – South: [508.427.3023](tel:508.427.3023)

If you believe that Boston Medical Center Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex, you can file a grievance with the Boston Medical Center Health System Section 1557 Coordinator in person or by mail, fax, or email at:

**Director of Patient Advocacy**

- Email: <DG-Patient-Advocacy@BMC.org>
- Address: Boston Medical Center, 771 Albany Street, Dowling G-539, Boston, MA 02118
- Phone: [617.414.4970](tel:617.414.4970)
- Fax: 617.414.1779

**Director of Hospital Compliance**

- Email: <Privacyofficer@bmc.org>
- Address: Boston Medical Center, 960 Massachusetts Avenue, Boston, MA 02118
- Phone: [617.638.7919](tel:617.638.7919)

If you need help filing a grievance, the Interpreter Services Department is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at <https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf>, or by mail or phone at:

- Address:   
    U.S. Department of Health and Human Services  
    200 Independence Avenue SW  
    Room 509F, HHH Building  
    Washington, DC 20201
- Phone:   
    [800.868.1019](tel:1.800.868.1019)   
    [800.537.7697](tel:800.537.7697) (TDD)

[Complaint forms are available at *OCR*](https://www.hhs.gov/ocr/complaints/index.html)*.*

ATTENTION: If you speak another language, language assistance services, free of charge are available to you. Call 617-414-5549.

Arabic  
**العربية**  
9455-414-716 ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم

Cambodian  
**ខ្មែរ**   
ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ 617-414-5549

Chinese  
**繁體中文**  
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 617-414-5549

French  
**Français**  
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 617-414-5549

Greek  
**λληνικά**   
ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 617-414-5549

Gujarati  
**ગુજરાતી**  
**સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ** **તમારા માટે ઉપલબ્ધ છે. ફોન કરો**  617-414-5549

Haitian Creole  
**Kreyòl Ayisyen**   
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 617-414-5549

Hindi  
**हिंदी**  
ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 617-414-5549 पर कॉल करें।

Italian  
**Italiano**  
ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 617-414-5549

Korean  
**한국어**  
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 617-414-5549번으로 전화해 주십시오. 617-414-5549

Polish  
**Polski**  
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 617-414-5549

Portuguese  
**Português**  
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 617-414-5549

Russian  
**Русский**  
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 617-414-5549.

Spanish  
**Español**  
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 617-414-5549.

Vietnamese  
**Tiếng Việt**   
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 617-414-5549.