At the BMC Health System Transfer Center, highly trained registered nurses are available 24 hours a day, seven days a week to coordinate inter-facility transfers to our Boston Medical Center main campus, BMC Brighton, and BMC South.

Our transfer center nurses will:

- Have a conference call with the referring and accepting providers to assess the patient's clinical needs
- Use real-time system-wide capacity data to match the patient to the right level of care at the right location
- Provide ongoing updates to the referring providers at pre-designated intervals and upon request
- Facilitate nursing hand-off prior to transfer of the patient

While the transfer center nurse will work with the referring provider to determine a safe transportation plan for the patient, the referring site will be responsible for booking transportation to the receiving facility after nursing hand-off is complete.



 

 ## Transfer Process

To start a transfer, please call **855.262.2337 (855.BMC.BEDS)**

- Press 1 for STEMI, trauma, ECMO, and type A or type B dissection
- Press 2 for all other transfer requests and ED expects

When calling the Transfer Center, please have the following information available:

- Referring hospital name and phone number, including nursing unit the patient is currently admitted to
- Referring provider name and contact number
- Patient name and date of birth
- Patient BMCHS medical record number (MRN), if known at time of call
- Anticipated inpatient service or specialty consult needed
- Anticipated level of care needed
- Clinical status of patient, including relevant past medical history and history of present illness



 

 ## Stroke Hotline

Please call the stroke hotline directly at 844.262.4282 (844.BMC.4CVA) if a patient meets any of the following criteria:

- Last known normal ≤ 24 hours
- CTA demonstrates large vessel occlusion or CT scan with hyperdense artery
- Unruptured or ruptured brain aneurysm/AVM
- Subarachnoid hemorrhage or suspicion of aneurysmal SAH
- Large intracranial hemorrhage with concern for edema

Please have all the information noted above in order to facilitate a transfer.



 

 ## BMC Health System Locations for Transportation

  ### BMC Main Campus

850 Harrison Ave.  
Boston, MA 02118

**Emergency Department**  
725 Albany St.  
Boston, MA 02118



 

  ### BMC Brighton

**Emergency Department**  
255 Washington St.  
Brighton, MA 02135



 

  ### BMC South

235 North Pearl Street  
Brockton, MA 02031



 

 

 

 ### Contacts for Emergent Transportation

To arrange for **emergent transport by ground or air**, please contact Boston MedFlight at **800.233.8998**.

To arrange for **emergent pediatric transport,** call Children’s Transport at **1.866.771.KIDS**.