## Instructional Materials ### Accessing Clinical Applications via [MyBMC.org](/mybmc "MyBMC.org | Boston Medical Center (bmc.org)") - [Instructions for Accessing Clinical Applications from Windows Workstations (PDF)](/sites/default/files/hd/Accessing-Clinical-Apps-for-windows_3.13.24.pdf "BMC IT Help Desk: Instructions for Accessing Clinical Applications from Windows Workstations (PDF)") - [Instructions for Accessing Clinical Applications from Mac Workstations (PDF)](/sites/default/files/hd/Accessing-Clinical-Apps-for-MAC_3.13.24.pdf "BMC IT Help Desk: Instructions for Accessing Clinical Applications from Mac Workstations (PDF)") - [Mac OS Certificate (ZIP containing a .cer Thawte security certificate)]() ### Other - [Instructions for Connecting to a Network Drive using Mac OS X (PDF)](/sites/default/files/hd/Mac-FAQ.pdf "BMC IT Help Desk: Instructions for Connecting to a Network Drive using Mac OS X (PDF)") ## Haiku and Canto ### What Are Haiku and Canto? Haiku and Canto are Epic’s mobile applications, which are designed to give providers Electronic Health Record (EHR) access outside the clinic or hospital. Haiku and Canto are designed to increase a provider’s opportunities to provide care. Functionality includes the ability to review a patient’s chart, respond to inbox messages, prescribe medications, take clinical photos, and document notes. Use of Haiku and Canto is optional/supplemental. Their availability is intended to enhance overall physician/provider experience. You can [read more about Haiku and Canto on the Hub](https://hub.bmc.org/departments/emerge/haiku-and-canto "eMERGE: Haiku and Canto | The Hub (hub.bmc.org)") *(BMC intranet — requires VPN login)*. General information about setup and use of mobile devices for BMC applications can be found on the Hub page [IT Services > Mobile Devices](https://hub.bmc.org/departments/information-security/mobile-devices "Mobile Devices | The Hub: Boston Medical Center Intranet (hub.bmc.org)") *(BMC intranet — requires VPN login)*. ### Haiku and Canto Setup Use of Haiku and Canto must be deployed through Intune, a mobile device management application that adds an extra layer of security to your personal device so that it complies with BMC security policies and allows you access to the BMC-MDM wifi network. If you have any questions about Intune, please call the IT Service Desk at [617.414.4500](tel:617.414.4500). Please follow the steps below to install Intune and configure Haiku/Canto. ### Haiku/Canto for iOS **Prerequisites** Follow these instructions, which are applicable to both personal mobile devices and BMC-issued devices: - [Enroll an iPhone with Intune Company Portal](https://bmc.my.uperform.com/#/content/e79b6d91a0e84e48b87bdccde6105f1d_en-US "BMC IT Help Desk: Enroll an iPhone with Intune Company Portal (PDF) provided by uPerform (bmc.my.uperform.com)") *(BMC intranet — requires VPN login)* **Enrollment Process** 1. From your iPhone or iPad, download Haiku and/or Canto from the App Store: 1. [Epic Haiku & Limerick—iPhone and Apple Watch](https://apps.apple.com/us/app/epic-haiku-limerick/id348308661 "Epic Haiku & Limerick App | App Store (apps.apple.com)") 2. [Epic Canto—iPad Only](https://apps.apple.com/us/app/epic-canto/id395395172 "Epic Canto App | App Store (apps.apple.com)") 2. From your phone, click the appropriate hyperlink to configure Haiku or Canto: 1. To configure **Haiku** for BMC access: [Click from your phone or mobile device](epichaiku://handheld/config/f15iLgD4AqsEQwRn4WGfZRVkmfXfPNdKKIh3tLIneo2K5IOeTM6QcDLI3NpTMVNz) 2. To configure **Canto** for BMC access: [Click from your iPad](epiccanto://handheld/config/f15iLgD4AqsEQwRn4WGfZRVkmfXfPNdKKIh3tLIneo2K5IOeTM6QcDLI3NpTMVNz) 3. At this point, Haiku and/or Canto is configured and ready to use. Log in using your Epic username and password. ### Haiku for Android **Prerequisites** Follow these instructions, which are applicable to both personal mobile devices and BMC-issued devices: - [Enroll an Android Phone with Intune Company Portal](https://bmc.my.uperform.com/#/content/1d65225ff15f45fa8c18f5bb0c788bfc_en-US "BMC IT Help Desk: Enroll an Android Phone with Intune Company Portal (PDF) via uPerform (bmc.my.uperform.com)") *(BMC intranet — requires VPN login)* **Enrollment Process** 1. From your Android phone or mobile device, [download Epic Haiku from the Google Play Store](https://play.google.com/store/apps/details?id=com.epic.haiku.android&hl=en_US&gl=US "Epic Haiku | Apps on Google Play (play.google.com)"). 2. To configure Haiku for BMC access: [Click from your phone or mobile device](epichaiku://handheld/config/f15iLgD4AqsEQwRn4WGfZRVkmfXfPNdKKIh3tLIneo2K5IOeTM6QcDLI3NpTMVNz) 3. At this point, Haiku is configured and ready to use. Log in using your Epic username and password. ### Haiku, Canto, and Rover Configuration [To Configure Haiku for BMC Access, Click This Link from Your Mobile Device](epichaiku://handheld/config/f15iLgD4AqsEQwRn4WGfZRVkmfXfPNdKKIh3tLIneo2K5IOeTM6QcDLI3NpTMVNz) [To Configure Canto for BMC Access, Click This Link from Your Mobile Device](epiccanto://handheld/config/f15iLgD4AqsEQwRn4WGfZRVkmfXfPNdKKIh3tLIneo2K5IOeTM6QcDLI3NpTMVNz) [To Configure Rover for BMC Access, Click This Link from Your Mobile Device](epicrover://handheld/config/f15iLgD4AqsEQwRn4WGfZRVkmfXfPNdKKIh3tLIneo2K5IOeTM6QcDLI3NpTMVNz) ## Horizon VDI - [VMware Horizon VDI client (.exe)](https://download3.omnissa.com/software/CART25FQ1_WIN_2312.1/VMware-Horizon-Client-2312.1-8.12.1-23531249.exe) - [Horizon VDI Client for Mac (.dmg)](/files/hd/VMware-Horizon-Client-2312.1-8.12.1-23531248.dmg) - [Zoom Universal Plugin (.msi)](/files/hd/ZoomVDIUniversalPluginx64_6.1.12.msi) - [Zoom Universal Plugin for Mac (.dmg)](/files/hd/ZoomVDI_6.1.12.universal.pkg) ## Imprivata - [Imprivata Enrollment Instructions (PDF)](/sites/default/files/hd/ImprivataEnrollementv2.pdf "BMC IT Help Desk: Imprivata Enrollment Instructions (PDF)") - [Imprivata config](/sites/default/files/hd/Default.pulsepreconfig) ## Nuance PowerMic Mobile (PMM) Configuration [From Your Apple (iOS) Device, Click This Link for PowerMic Mobile](dmic://config_?NmsToken=RUQyRjQ3QTUtQTE5MS00Qjc0LUE5MjctOTFFQTcxMDNCQTRE) [From Your Android Device, Click This Link for PowerMic Mobile](http://config_/?NmsToken=RUQyRjQ3QTUtQTE5MS00Qjc0LUE5MjctOTFFQTcxMDNCQTRE)