## Directions and Transportation Boston Medical Center is located off of Route 93 in Boston’s Historic South End. The medical campus is situated across several city blocks between Harrison Avenue and Albany Street and Massachusetts Avenue and East Newton Street. *In order to help keep our patients and staff safe, the Emergency Department entrance is reserved for ED patients only. Patients with appointments in other buildings should enter through the front entrance of the building in which they have an appointment, on the Harrison Avenue side of the building.* [Get Directions and Transportation Information](/es/directions-and-transportation) [Search by Department or Building Name](/es/locations) [Download Campus Map (PDF)](https://www.bmc.org/sites/default/files/2025-11/BMC%20Campus%20Map%2011-13-25.pdf) ## Code of Conduct At Boston Medical Center, we are committed to providing a safe and inclusive environment for all patients, visitors, and staff members. Our Code of Conduct for Patients, Visitors, and Staff outlines how we expect everyone who walks through our doors to conduct themselves, in order to create a safe hospital where we can continue to provide quality, compassionate care for all. [Review the Code of Conduct](/es/patients-visitors/code-conduct) ## Visitor Policies Boston Medical Center’s priority is the safety of our patients, employees, and visitors. To balance the needs of our patients while ensuring we have a safe hospital, visitation to certain areas may be limited. In general: - All visitors under 14 years of age must be accompanied by an adult at all times. - Visitor passes are required to visit any patient on any floor, and must be visible at all times. You must receive a new visitor pass each day you visit a patient. - All visitors are required to provide an ID for a visitor pass. If you do not have an ID, a photo can be taken and added to your visitor pass. - Visitors who are sick (fever, cough, shortness of breath, sore throat, chills, muscle aches, or new onset of loss of taste and smell) may not visit. - Visitors who have been exposed to infectious diseases such as chicken pox, tuberculosis (TB), mumps, or measles within three weeks of their visit must speak with the patient’s nurse before visiting. [Políticas de visitantes en español (Spanish, PDF)](https://www.bmc.org/sites/default/files/2023-08/BMC_VisitorPolicy_8_8_2023_spanish.pdf) [Políticas de visitantes em português (Portuguese, PDF)](https://www.bmc.org/sites/default/files/2023-08/BMC_VisitorPolicy_8_3_2023_portuguese.pdf) [Règleman vizitè yo an kreyòl ayisyen (Haitian Creole, PDF)](https://www.bmc.org/sites/default/files/2023-08/BMC_VisitorPolicy_8_8_2023_HC.pdf) ## Policies for Specific Units ### Adult Inpatient and Intensive Care Units - COVID-negative med/surg inpatients will be allowed to have two visitors at a time, between 12 p.m. (noon) and 8 p.m. - Critically ill patients in all locations of the hospital may have visitors 24/7. ### Ambulatory Clinics Two visitors per person are allowed during an Ambulatory Clinic visit (including the Cancer Center) or an infusion visit. ### Emergency Department Typically, one visitor at a time is allowed, but they must be cleared by the patient’s nurse. [Explore Emergency Medicine](/es/emergency-medicine) ### Labor and Delivery - Three support people are allowed during the patient’s delivery and postpartum stay, including one overnight guest. - Only one visitor is allowed in the post-anesthesia and triage rooms. - Visiting hours are between 12 p.m. (noon) and 8 p.m. [Explore Labor, Delivery, and Postpartum Care](/es/departments/obstetrics-and-gynecology/obstetrics/labor-delivery-and-postpartum-care) ### Pediatric Inpatient Unit and Neonatal Intensive Care Unit (NICU) - For pediatric patients, parents and guardians may visit 24/7. - For NICU patients, visitation is allowed 24/7 but limited to two parents/guardians. [Explore the Pediatric Inpatient Unit](/es/departments/pediatrics/inpatient-unit) [Explore the Division of Newborn Medicine](/es/pediatrics-motherbaby-unit) ### Surgical Services - One visitor may accompany each patient in the preoperative holding area. - One visitor may be allowed in the post-anesthesia care unit (PACU) at the nurses’ discretion, based on patient and unit status. - No visitors under 18 years of age will be permitted in patient care areas of the IPP. [Explore Surgical Services](/es/node/154656) ## Restricciones ![_With technology](https://assets.bmc.org/transform/0c2e05da-0569-492b-98dd-3b33d91fdeda/shutt_221231842_young-woman-on-phone?io=transform:fill,width:510,height:200,gravity:center&format=png&quality=100) ### Uso restringido del teléfono celular No está permitido utilizar teléfonos móviles en las habitaciones de los pacientes ni en las zonas de procedimientos. ![Mylar balloons saying "congratulations"](https://assets.bmc.org/transform/55cc5c0a-2e13-4c91-93e8-8c2ad69585e8/Mylar-Balloons-tight-crop?io=transform:fill,width:510,height:200,gravity:center&format=png&quality=100) ### No se permiten globos de látex. No se permiten globos de látex en el hospital. Se agradecen los globos de Mylar. ![_Smoking](https://assets.bmc.org/transform/075d3e3d-f2a1-4b83-832f-7feb1df2b309/shutterstock_239831578-woman-breaking-cig?io=transform:fill,width:510,height:200,gravity:center&format=png&quality=100) ### No Fumar Está estrictamente prohibido fumar en cualquier edificio del hospital. ## Restricciones ![](https://assets.bmc.org/transform/bfc9329a-5a2c-47fb-a7a2-c64d0d17dfba/img_1611?io=transform:fill,width:510,height:200,gravity:center&format=png&quality=100) ### Uso restringido del teléfono celular No está permitido utilizar teléfonos móviles en las habitaciones de los pacientes ni en las zonas de procedimientos. ![](https://assets.bmc.org/transform/44b28318-31b9-4ea4-a592-0744d76dc07f/IMG_7637?io=transform:fill,width:510,height:200,gravity:center&format=png&quality=100) ### No se permiten globos de látex. No se permiten globos de látex en el hospital. Se agradecen los globos de Mylar. ![](https://assets.bmc.org/transform/edcdd214-cde5-4deb-9eb3-657058e39d10/503848717?io=transform:fill,width:350,gravity:center&format=webp) ## Deliveries of Mail and Flowers Please address deliveries to: *Patient’s first and last name* *Building and room number* Boston Medical Center One Boston Medical Center Place Boston, MA 02118 (If you don’t know the building or room, call [617.638.6800](tel:617.638.6800).) **Please note:** To safeguard patients, certain units such as Intensive Care Units and Medical Oncology Units restrict flower deliveries. We encourage you to check in with the nursing staff before sending or bringing flowers. ## Nondiscrimination Policy for Visitors BMC is committed to ensuring that all visitors enjoy full and equal visitation privileges consistent with patient preferences. BMC does not restrict, limit or otherwise deny visitation privileges on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability. Visitors may include, but are not limited to, spouses, domestic partners, both different-sex and same-sex significant others, both different-sex and same-sex parents, other family members, friends and persons from a patient’s community. [Read Full BMC Nondiscrimination Statement](/es/declaracion-de-no-discriminacion)