Dear Colleagues,

Please read today’s updates.

Important Links and Contact Numbers

Command Center: 617-414-6860 (operating 8 a.m. – 5 p.m. daily)
Call for any needs related to COVID-19. Please note that this is only for employees.

Working Well Clinic: [email protected]
Staff and providers should use this email address to report symptoms of and possible exposure to COVID-19.

COVID-19 Information on the Hub:
This is our intranet and requires network access. Everything posted here related to COVID-19 is also posted on the external site listed below, including clinical guidelines, screening, testing, and PPE usage. 

COVID-19 Information on
This is hosted on the external website and is accessible when not on the network.

NEW: Employee Testing Center

  • A new employee testing center has been created on the ground floor of 85 E. Concord St. An appointment is required for testing.
  • All employees and providers must follow the COVID-19 Employee Testing Determination and Procedure guidelines to determine if they should be tested for COVID-19. This is essential for efficiency, tracking, appropriate testing, and resource conservation.
    • If you have symptoms of COVID-19, email the Working Well Clinic at [email protected] or call 617-638-8400, and press 1 for the COVID-19 phone line.

UPDATED: Donning and Doffing Videos

NEW: Support and Resources from the Finance Department

  • The Health System will be working with the state on additional resources and to mitigate the financial impact to departments.
  • Quantifying the financial impact of COVID-19 will help BMC request support from state and federal agencies.
    • We have established cost centers that should be used for emergency or atypical supply/equipment orders, overtime or contract workers related to COVID-19, cancelled travel related to COVID-19 travel restrictions.
  • Departments should do their best to track lost volume and cancellations.
  • Please speak to your manager if you have any questions related to finances.

NEW: Mindfulness and Reminder of Employee Support Resources

  • The Mindfulness Program is offering virtual meditations and gentle mindful movement sessions throughout March and April. Registration is not required. You can find a complete schedule of sessions here.

REMINDER: Home Delivery for Employee Medications