Dear Colleagues,

COVID-19 Cases

% of BMC Census

BMC Total Inpatients:



BMC Inpatients Requiring Intensive Care:


Cumulative COVID+ Patient Discharges:


Cumulative Staff Who Have Tested Positive  297 (1 new since 6/3)  



Click to see up-to-date city, state, and national numbers: Boston | Massachusetts  | United States

NEW: Rebound Activity Update

Thanks to teams across the hospital, we had a successful first week of bringing additional patients back to our Ambulatory clinics and into the ORs. This past week we returned to approximately 25 percent of our in-person volume in ambulatory. We appreciate everyone’s continued hard work and flexibility as we adjust to the changes we have made to our physical space to keep our patients and staff safe.

NEW: COVID Recuperation Unit at East Newton Pavilion Now Closed

As of today, the COVID Recuperation Unit at East Newton Pavilion has been closed due to decreasing census. Through a collaboration with Boston Healthcare for the Homeless, all patients have been discharged to other locations and no new admissions will be taken.

Since the CRU opened, we were able to provide a safe recuperation space for 253 people who were staying in a shelter, unstably housed, or could not otherwise safely isolate at home.

The CRU was made possible by the hard work of many people across BMC and our partners at the City, the State, Healthcare for the Homeless and the Pine Street Inn. We also had incredible support from individual donors and organizations who provided clothing, food and supplies to the CRU. Thank you to everyone who played a role in this incredible effort!

REMINDER: PPE for Non-COVID Inpatient Care

When caring for patients without COVID-19 in the inpatient areas, please remember to wear the following PPE:

  • Surgical mask
  • Face shield
  • Gloves

A gown should be added if there is potential for contamination of one’s clothing from the patient or the environment.

NEW: COVID-19 Related Updates to Epic

We continue to make updates to Epic to support your needs amidst the changing nature of the COVID-19 pandemic. Recent modifications include:

  • Comprehensive Respiratory Panel and COVID Ordering: The lab has expanded testing capacity by adding the COVID assay to the comprehensive respiratory panel. This requires that the comprehensive respiratory panel will be temporarily unavailable outside of COVID order sets.
  • COVID Care Clinic: The COVID Care Clinic will open on Monday, June 8, to treat patients with COVID who have a clinically urgent need to be seen. The dedicated COVID Care Clinic is located within the Belkin Breast Clinic space on Moakley 1. Details for scheduling patients into this clinic can be found on the Emergency Management page on the Hub.
  • Faxing from Epic: You are now able to fax letters and imaging orders directly from Epic. A tip sheet on how to fax lab requisitions, letters and imaging orders can be found here.
  • Rover for Inpatient Nursing: Thank you to the nursing staff on 7W and 6W who are piloting the use of Rover in Epic. This exciting application allows them to use smartphones to scan patient wrist bands, medications, and blood products.

There will be additional updates as we develop new tools, and they will be available on the eMERGE announcements page on the Hub.

If you have any technical problems or suggestions, please enter a ticket with the IT Service Desk. Although you can call 617-414-4500, you may find it faster to enter the ticket directly online:

NEW: Upcoming Refresh Stations – Week of June 8

The “refresh station,” sponsored by the HR department, will be available for employees on the balcony of the Menino lobby on the following dates and times:

  • June 8: 2-5 p.m.
  • June 11: 2-5 p.m. (ice cream station)
  • June 12: 10:30 p.m. – 1 a.m.
  • June 13: 6:30-9:30 a.m.

All staff are welcome to come through the station (which will be set up with appropriate social distancing) for a quick break and to grab a treat. The refresh stations this week will honor Pride Week and our LGBTQIA+ BMC employees and their contributions to the exceptional care we provide to our patients and communities.

REMINDER: Keeping Electronic Information Secure

With some staff working remotely, information security awareness has never been more important. Here are some important reminders about how to ensure electronic protected heath information (PHI) and other confidential and proprietary information is protected:

  • Texting: Only text PHI or other confidential information on an approved mobile application managed by ITS.
  • Taking Photos: Do not take photos of patients or PHI unless it is for patient care or you have the prior written consent of the patient. Photos of patients or PHI for personal use is never acceptable.
  • Social Media: We encourage you to share information about the important work being done at BMC on social media, however, you should never post patient information. 
  • Email: Always use our secure email systems when sending external emails related to hospital business.
  • For questions related to compliance, IT security or external communications (social media/media relations please reach out to the following teams: