A Message from Kate Walsh

Dear Colleagues,

While I knew it was inevitable that members of our BMC family, colleagues, and family members would become exposed to COVID-19, it is still upsetting to see it happening. As we enter this new phase of the pandemic, where preparations continue in overdrive, please take a moment to pause and recognize that we are in this together, feeling similar emotions and stresses. This is incredibly difficult, but I know we will get through this by supporting and believing in each other.

I recently received an email from a first year fellow, who wanted to share that she has been “constantly impressed by how kind, dedicated, and flexible everyone has been.” She went on to say that she has witnessed everyone “rolling with the punches no matter what changes from day to day, all in an effort to support our patients and each other.”

While I believe she could be talking about any day at BMC, it’s this attitude and dedication that will carry us through these extraordinary times.


REMINDER: Collection and Re-use of N95 Respirators

As mentioned previously, keeping our staff safe and being able to offer the protective equipment they need through this pandemic is our highest priority. We continue to proactively and aggressively source additional PPE from existing and new suppliers. In partnership with our colleagues in supply chain and Infectious Disease, we are exploring safe, evidence-based, and effective ways to decontaminate so we can reuse PPE, in particular N95 masks.

  • Staff should place used N95s in the red bins located in the ED and on the unit floors that have suspected or confirmed COVID-19 patients.

REMINDER: Behavioral Health Resources for Employees

Our community at Boston Medical Center Health System is providing critical services during this rapidly evolving COVID-19 pandemic, and it is normal to experience stress and anxiety as a result.

We encourage you to take a moment to check-in with yourself on how you are feeling. A group of Behavioral Health clinicians at BMC has developed online resources for employees that include tips for recognizing and processing your emotions, as well as direct support and other resources available to employees. These resources are also available off-campus at https://www.bmc.org/employee-support-resources.

NEW: How People Can Help BMC during the COVID-19 Crisis

As the coronavirus (COVID-19) situation continues to evolve, BMC’s unique position caring for some of the city’s most vulnerable residents has never been more crucial. The health and safety of our patients and frontline staff remains our highest priority during this unprecedented crisis. Whether someone is able to support us through a donation, supplies or by volunteering, we cannot thank the BMC community for its support and commitment during this especially challenging time. Visit www.bmc.org/covid19relief to learn more.

Important Links and Contact Numbers

Command Center: 617-414-6860 (operating 8 a.m. – 5 p.m. daily)
Call for any needs related to COVID-19. Please note that this is only for employees.

Working Well Clinic: [email protected]
Staff and providers should use this email address to report symptoms of and possible exposure to COVID-19.

COVID-19 Information on the Hub: https://internal.bmc.org/news-events/news/where-find-information-about-covid-19-coronavirus-disease
This is our intranet and requires network access. Everything posted here related to COVID-19 is also posted on the external site listed below, including clinical guidelines, screening, testing, and PPE usage. 

COVID-19 Information on BMC.org: https://www.bmc.org/covid-19-information-employees
This is hosted on the external website and is accessible when not on the network.