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Violence Intervention Advocacy Program

Patient Information

The VIAP Program services are free and confidential. Our staff is dedicated to helping you through your journey to recovery. To reach the VIAP Program, please call 617.414.4454.

Common Feelings and Actions After Trauma

  • Anger, Depression, and/or Anxiety
  • Nightmares
  • Change in eating and sleeping patterns
  • Wanting to hurt the person who hurt you
  • Physical signs of stress: headache/stomachache
  • Difficulty concentrating
  • Being shocked or afraid
  • Feeling guilty because you could not prevent the violent act
  • Feeling embarrassed to tell your friends or family
  • Loss of control or powerlessness
  • Isolating yourself from friends or shutting down
  • Feelings of hopelessness and helplessness
  • Mood swings

Things That Can Help

  • Talk about your experience with someone non-judgmental and who is positive and understanding.
  • Share your feelings – It is very natural to want to talk to someone when you’re feeling down or a crisis has occurred. There are professionals who are trained to help you deal with stress and life changes. These professionals are experienced in working with people who have survived trauma and can assist you in recovering and healing.
  • Build Resources – this includes staying connected to positive family members, friends, teachers, coaches, siblings, faith-based resources and other supportive community members.

Family Members

  • Take care of yourselves by eating, drinking plenty of fluids, and getting some rest.
  • Remain calm in front of your loved one; remember s/he may be affected by your reactions.
  • Listen to your loved one vent and do not try to have answers for everything.
  • Validate the event and your loved one’s feelings about it.

Contact Us

Call: 617.414.4454

Boston Medical Center
Department of Emergency Medicine
Menino Pavilion
Dowling Building Ground Floor
771 Albany Street
Boston, MA 02118

G306 – VIAP Family Support Services
G402 – VIAP
G403 – VIAP/PACT Services
G410 – Data and Research Manager
G411 – VIAP Advocates
G412 – VIAP Advocates

Learn More

Quick Links

Directions to BMC
NNHVIP National Network of Hospital-based Violence Intervention Programs 
Emergency Medicine  

Downloads (PDF)

BMC Campus Map
What Makes BMC Special
VIAP Program Brochure 
VIAP Family Support Brochure