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ERAPP: How The Program Works
- Referrals are made via telephone or fax, and initial screening is done by Program
Manager and/or Clinical Coordinator.
- Comprehensive assessment includes health, mental health, substance abuse, functional
status, financial/benefits and housing history.
- New clients are assigned a case manager within 24 hours of entering the program,
and the client and case manger design a service plan.
- Referrals are made as needed for medical care and other services as appropriate.
- Clients and case managers meet weekly to monitor progress and update service plan.
- Clients are assisted with transition to appropriate next step and referrals are made for
appropriate follow-up services.
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