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Contact UsThank you for your interest in BMC, we are committed to consistently meeting or exceeding your expectations by providing exceptional care to all in need.

General Mailing Address

Boston Medical Center
One Boston Medical Center Place
Boston, MA 02118

Main Phone Number:  617.638.8000

Helpful Phone Numbers

General Information:  617.638.6800
For general information, directions, visiting hours or patient information.

Newton Pavilion:  617.638.6090
Menino Pavilion:  617.414.4128

Alcohol Treatment Research:  888.41.CHANGE or 888.412.4264
Learn more about BMC’s alcohol treatment research programs that are designed to test new medications for the treatment of problem drinking.

Behavioral Health Services:  617.414.5452
For outpatient mental health needs and social services.

Billing Office:  617.638.6157
For assistance with billing questions, or to request a copy of your medical bill.

Care Management:  617.414.7740
For assistance with care coordination, discharge planning, and inpatient social work.

Catholic Chaplain
Newton Pavilion:  617.638.6851
Menino Pavilion:  617.414.7560

Hospital Chaplain
Newton Pavilion:  617.638.6851
Menino Pavilion:  617.414.5336

BMC Connect for Patients:  800.841.4325
For assistance with scheduling appointments, referrals for specialty services, selecting a physician and health screenings.

BMC Connect for Physicians:  800.682.2862
Physician-to-physician consult service to assist referring providers with referrals, consultations, services and patient transfers.

Communications Office:  617.638.8405
For assistance with all media requests, public relations and publications.

Compliance Hotline:  1-800-586-2627

Development Office:  617.638.8990
Philanthropic support is essential to helping Boston Medical Center provide exceptional care, without exception to the people of Greater Boston. Whether you are an individual, a corporation or a community organization, there are many ways you can support BMC. Call our office to talk about giving to BMC.

Diabetes Education:  617.638.7475

Financial Counseling: 617.414.5155

Legal: 617.638.7901

Medical Records:  617.414.4213
For questions concerning a medical record or to request a copy of your medical record.

Patient Advocacy:  617.414.4970
The Office of Patient Advocacy (OPA) serves as a resource for patients and their families to help resolve grievances.

Patient Financial Services (Free Care and Mass Health): 617.638.6157

Patient Information: 617.638.6800
For information and/or updates about a patient’s condition, family members and friends may call Patient Information. Patient Information can also help you with directions, visiting hours and other helpful information.

Pharmacy (Outpatient):  617.414.4883

Inpatient Physical Therapy/Rehab
Newton Pavilion: 617.638.8132
Menino Pavilion: 617.414.5398

Project Assert:  617.414.4388
A service of the Emergency Department that helps patients access primary care, clinical preventive services, and the drug and alcohol treatment network.

Provider Referrals:  800.682.2862
BMC Connect for Physicians is available to assist referring providers with referrals, consultations, services and patient transfers.

Registration:  617.414.5780
For assistance in obtaining a hospital card.

Shuttle Services / The Ride:  617.638.6874

Social Work (Outpatient):  617.638.6830

Volunteer Services
Main: 617.414.5122

Helpful Phone Numbers

Main Switchboard
Call: 617.638.8000

General Information
Call: 617.638.6800

BMC Connect for Patients
Call: 800.841.4325

Medical Records
Call: 617.414.4213

Patient Billing
Call: 617.638.6157

Call: 800.439.2370

Learn More

Quick Links

Directions to BMC
BMC Campus Virtual Tour
About BMC
For Patients & Visitors

Downloads (PDF)

BMC Campus Map
BMC Fact Sheet 
What Makes BMC Special
Annual Report FY2012
Inspire Newsletter