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Thank you for your interest in BMC, we are committed to consistently meeting or exceeding your expectations by providing exceptional care to all in need.
General Mailing Address
Boston Medical Center
One Boston Medical Center Place
Boston, MA 02118
Main Phone Number: 617.638.8000
Helpful Phone Numbers
General Information: 617.638.6800
For general information, directions, visiting hours or patient information.
Newton Pavilion: 617.638.6090
Menino Pavilion: 617.414.4128
Alcohol Treatment Research: 888.41.CHANGE or 888.412.4264
Learn more about BMC’s alcohol treatment research programs that are designed to test new medications for the treatment of problem drinking.
Behavioral Health Services: 617.414.5452
For outpatient mental health needs and social services.
Billing Office: 617.638.6157
For assistance with billing questions, or to request a copy of your medical bill.
Care Management: 617.414.7740
For assistance with care coordination, discharge planning, and inpatient social work.
Newton Pavilion: 617.638.6851
Menino Pavilion: 617.414.7560
Newton Pavilion: 617.638.6851
Menino Pavilion: 617.414.5336
BMC Connect for Patients: 800.841.4325
For assistance with scheduling appointments, referrals for specialty services, selecting a physician and health screenings.
BMC Connect for Physicians: 800.682.2862
Physician-to-physician consult service to assist referring providers with referrals, consultations, services and patient transfers.
Communications Office: 617.638.8405
For assistance with all media requests, public relations and publications.
Compliance Hotline: 1-800-586-2627
Development Office: 617.638.8990
Philanthropic support is essential to helping Boston Medical Center provide exceptional care, without exception to the people of Greater Boston. Whether you are an individual, a corporation or a community organization, there are many ways you can support BMC. Call our office to talk about giving to BMC.
Diabetes Education: 617.638.7475
Financial Counseling: 617.414.5155
Medical Records: 617.414.4213
For questions concerning a medical record or to request a copy of your medical record.
Patient Advocacy: 617.414.4970
The Office of Patient Advocacy (OPA) serves as a resource for patients and their families to help resolve grievances.
Patient Financial Services (Free Care and Mass Health): 617.638.6157
Patient Information: 617.638.6800
For information and/or updates about a patient’s condition, family members and friends may call Patient Information. Patient Information can also help you with directions, visiting hours and other helpful information.
Pharmacy (Outpatient): 617.414.4883
Inpatient Physical Therapy/Rehab
Newton Pavilion: 617.638.8132
Menino Pavilion: 617.414.5398
Project Assert: 617.414.4388
A service of the Emergency Department that helps patients access primary care, clinical preventive services, and the drug and alcohol treatment network.
Provider Referrals: 800.682.2862
BMC Connect for Physicians is available to assist referring providers with referrals, consultations, services and patient transfers.
For assistance in obtaining a hospital card.
Shuttle Services / The Ride: 617.638.6874
Social Work (Outpatient): 617.638.6830