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Physician and Affiliate Services





Physician and Affiliate Services


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BMC Health Connection: 1-800-841-4325


Health Connection
The Health Connection is a toll-free telephone information service that provides help to patients, families and members of the community in accessing Boston Medical Center's physicians, programs and services. The Nurse Liaison's provide the following services:

•  Evaluation of a patient's needs and assistance in scheduling appointments in a clinically appropriate time frame
•  Answers to health questions and health information
•  Assistance in selecting a primary care physician
•  Help in finding the right physician and/or clinical service
•  Information about and registration for health screenings and clinical research trials
•  General information about Boston Medical Center


The Health Connection 1-800 number has an introduction in 7 languages, including Cape Verdean, Chinese, Haitian, Portuguese, Russian, Spanish and Vietnamese. The Nurse Liasons collaborate with Interpreter Services staff to provide services to non-English speaking callers.


Policies and Mission
Most health insurance plans are accepted. BMC's mission is to provide consistently excellent and accessible health services to all in need of care, regardless of status or ability to pay.

Hours of Operation
The Health Connection is available Monday through Friday from 8:30am to 5pm. After normal business hours, callers may leave a message to be returned the following business day by a Nurse Liaison.

Contact Information
Telephone Number: 1-800-841-4325
Fax Number: 617-638-6756








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